Hi Vaughan,
I believe the most obstructive policy of a corporate I.T. shop as regards the day-to-day use of a screen reader is probably that of not allowing you to have administrative rights to your pc. It's often necessary for you as the user to install patches and/or new or update components of the screen reader, and such installations almost always require admin rights to the pc. Some of these installations and updates are done at the time you apply the patch or new component, but other times they are not done until you actually access a given feature of the app (I have written apps which behave in just such a fashion). I'd suggest you request a meeting with your HR EEO representative, explain this to them, and request you be given admin rights to your pc. Offer to them that if they feel you've used them in some irresponsible way in the future they can always revoke them, but that in your opinion they are necessary for you to operate your assistive technology appropriately in order to perform your job. It may help if the I.T. staff understood that a screen reader is completely unlike the average piece of application software, but is much more analogous to an operating system component; and usually needs to perform unusual privileged operations, as does the operating system. Hth, Chip Hth, Chip From: Vaughan Dodd [mailto:[email protected]] Sent: Wednesday, February 13, 2013 4:19 PM To: '[email protected]' Subject: Window-eyes and Corporate Security Hi all. I am hoping that my question is as clear as it can be: I am of the opinion that my work's internal computer security systems are causing Window-eyes to operate erratically, and I wonder if there is somewhere a summary of the components of Window-eyes which need to be able to access software resources unencumbered by corporate security systems. Apps do not install correctly; I have problems making changes to Office options to improve performance of Word and Excel in Office 2010, and Internet Explorer v9cannot be customised to take advantage of accessibility features. Outlook halts at random. Excel crashed yesterday when I wanted to use a pull-down menu. Unlike the other examples - it now looks as if my corporate profile copy of Excel is corrupt. in general, whenever I want to make changes, or when a failure occurs, I need to wait for a support analyst with administration rights. One of the first steps is for the analyst to restore my user profile, and this often means a reinstall of window-eyes, braille display drivers etc, and doesn't in the longer term improve stability. I am running Windows Seven (I think Enterprise), Window-eyes v8. My colleague uses Jaws and I know that she has instability issues as well, which might be influenced by corporate security. Finally: I do not believe that I should by default blame Window-'eyes, but it does need an optimum environment in order to work correctly. My Excel example: Window-eyes does not crash, but I think that the failure may be related to Window-eyes components. Thanks. Vaughan. ------------------------------- This email and any attachments may contain information that is confidential and subject to legal privilege. If you are not the intended recipient, any use, dissemination, distribution or duplication of this email and attachments is prohibited. If you have received this email in error please notify the author immediately and erase all copies of the email and attachments. The Ministry of Social Development accepts no responsibility for changes made to this message or attachments after transmission from the Ministry. ------------------------------- If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
