Katherine , Well I wasn't blaming the screen reader but... I bought a new computer because of all the problems I was having running Computer Ease (accounting program), and office 2010 on an xp machine with WE 8.0. I was told that possibly that my system was just not big enough to run all three programs at the same time. So I got a bigger faster one. The problems didn't go away. I was blaming the computer but... I didn't have nearly the problems I am having with 7.5.4 on xp with the accounting program and Office 2000. I have to use the Office suite 2010 to work with the accounting program. The two of them connect. I am suspecting everything of interfering with my screen reader. That is why I am targeting non necessary programs and add-ins. Even one of the first things GW says is to turn off GW apps and start them one at a time to see if one of the Add-ons of GW is causing the problem. So I don't think it is too far to think that someone else's extra stuff might be tossing GW and WE a curve ball.
I already have the computer and don't have the opportunity to tell HP not to install some of its stuff. So now I have to find out what is a "Real" program or just that fluffy stuff. If I am not using it or will ever use it then it can go. I am smart enough to know that I don't have to have the games package but what about that, "visual studio tools for the office system 3.0 run time"? I have no idea what that is or what it does and if it is part of MS Office and is needed to make a part of the program work. This thing hasn't behaved as it was supposed to from day one. Now is that because the operator "ME" has never used windows seven or is not too good with office 2010 or is There an issue on this particular machine with conflicting programs? I don't know. I have to have WE to play this game so I am leaning on the computer being wrong... but it is entirely possible that the screen reader has a problem given the feedback on this list. I can look at the things that the WE manual says that should be happening in Outlook and then try it in my case and the behavior is not as advertised. So which one is the culprit?? The manual says one thing and reality is different. So is Outlook goofed or is WE? Again back to the Outlook Add-ins and maybe the same is happening in Word too? I don't know. Respectfully Shannon -----Original Message----- From: Katherine Moss [mailto:[email protected]] Sent: Wednesday, April 10, 2013 12:42 PM To: [email protected]; 'Vaughan Dodd' Cc: [email protected] Subject: RE: How to determine bloat ware? was: Thoughts on Window-eyes Stability You have to know each and every program on your machine and what it does if you want to do that. You have to become more technical if you want to be accurate about it. Your best bet is to look up everything that you see under add remove programs in the control panel and find a site that will tell you what they do. But your best avoidance of bloatware is to customize your machine at order time like Dell does; you can select no Antivirus, no extra junk, and no all that if you want. But you have to take the time to do it; don't just go for the cheap stuff or else you won't get the chance to customize and you will be locked into certain things for at least a year or more. So for instance, if buying a Dell, and you don't want their stupid antivirus trial subscription instead choosing to use your preferred application, either order your computer by phone and tell them specifically what you want and don't want or use the site, then they will honor that. So, you avoid bloatware by not having the company install it in the first place. Talk to the company and discuss what you want and don't want, and then you will be fine. And this also sounds like a case of "blame the screen reader for all your problems". -----Original Message----- From: Shannon [mailto:[email protected]] Sent: Wednesday, April 10, 2013 10:54 AM To: 'Vaughan Dodd' Cc: [email protected] Subject: How to determine bloat ware? was: Thoughts on Window-eyes Stability Vaughan and all, I am having many of the same issues and complaints with this release of WE on my new windows 7 64 b machine. I would love to investigate the solution of removing the "Bloat ware" from this machine. However, I don't know what is and what is not bloat ware. How do you tell what is and what is not important to the functioning of your machine? Thanks. I am also in the process of learning how to get rid of ADD-ins that I don't need as well. I keep getting the message that Outlook is not responding and frequently get a message that Outlook failed to start the last time. Would I like to open it in safe mode? Some functionality will be lost in this mode but it will allow you to trouble shoot the problem. A few google searches on this topic have indicated that there may be add ins that are causing the problem. I also don't know which of these add-ins are necessary to the functioning of the program. If anyone has any ideas of how to determine which programs and or add ins are important I would love to learn about them. Thanks Shannon -----Original Message----- From: Vaughan Dodd [mailto:[email protected]] Sent: Tuesday, April 09, 2013 4:29 PM To: 'Tony C'; '[email protected]' Subject: RE: Thoughts on Window-eyes Stability I can certainly testify to the success of removing manufacturer's junk from the Windows install, and Window-eyes apps like the infamous insert key definitely find the virtual rubbish bin, but I think it unfortunate and a statement about poor quality control if Window-eyes apps, particularly those endorsed by GW Micro, are flaky. In defence of Window-Eyes apps however: the fact that those which are not wanted can be removed is a very useful feature; assuming that the install should put them in by default is also probably a good thing. Vaughan. -----Original Message----- From: Tony C [mailto:[email protected]] Sent: Wednesday, 10 April 2013 12:30 a.m. To: [email protected] Subject: Re: Thoughts on Window-eyes Stability Hi, Since I've made sure not to have any unnecessary aps running or add-ons in IE I seldom ever have a crash. I haven't changed to IE 10 yet because we all know that Microsoft releases stuff before the buggs are worked out. They save a lot on Beta testers by doing this and letting the End Users do the Beta testing.<Grin>. Also, If you have things such as Del "help" and other priority software in you PC a lot of times they cause issues with any screen reader. I removed all the Del programs from my programs list and it greatly improved the performance. Tony -----Original Message----- From: Dave Bahr Sent: Monday, April 08, 2013 11:32 PM To: gw-info Subject: Re: Thoughts on Window-eyes Stability I guess I don't quite get that feeling. They're doing all the things they can and...I really don't have a lot of stability problems here. I am running 8 gb of ram on one laptop and 16 gb on another. I still have issues but not a lot of crashes, famous last words. I guess it's a matter of the software I use, and the kill win-eyes app is a very useful one if we does crash. re: error reports and information from gw, well, it's a small company. I'm not saying these things to fully defend gw, every software company has their issues, this has just been my personal experience. I just tend to try one solution at a time and think of where the problem might be, where's the glitch. It's a puzzle. just my thoughts, dave On 4/8/2013 7:20 PM, Loy wrote: > I am having numerous stability problems with my main computer at home > and it seems to be related to IE, but I don't seem to be having the > problems on another computer I have. I have sent numerous error > reports to GWMicro and Aaron said they were put in a cue and would be > looked at.He also said a new maintenance update would be coming out > soon. Sure hope they will be able to find the cause and fix it, I've > got a lot invested in Window Eyes. > ----- Original Message ----- From: "Vaughan Dodd" > <[email protected]> > To: "'DebandCori'" <[email protected]>; > <[email protected]> > Sent: Monday, April 08, 2013 9:03 PM > Subject: RE: Thoughts on Window-eyes Stability > > >> Whilst I am satisfied that I have improved the stability of my home >> pc, I do have issues at work and I think that Deb - you have >> summarised how it seems very succinctly. >> >> GW has lost its sharp customer focus; it used to be active in >> describing how things work and why they don't. Doug was very good in this regard. >> And yes: it is true that there are many thousands of pcs, with many >> thousands of variations, running many thousands of copies of Window-eyes. >> But we are lacking the reassurance from GW Micro that efforts are >> being made to fix problems, and/or that there are workarounds which >> they might wish to share with us. >> >> We are at the point where needed new features cannot reasonably >> happen if there are instability issues which are proving complex to resolve. Thus: >> my often requested enhances to braille support may well once again >> fall off the priorities list. >> >> >> >> Vaughan. >> >> >> >> -----Original Message----- >> From: DebandCori [mailto:[email protected]] >> Sent: Tuesday, 9 April 2013 11:43 a.m. >> To: Vaughan Dodd; [email protected] >> Subject: RE: Thoughts on Window-eyes Stability >> >> Vaughn and all: I too, at work, at Citibank, have had a lot of the >> same issues. >> It is as if the Window-eyes folks, and the Sawgrass developers, and >> my employer are not in sync with one another. >> I have a lot of focus issues where things change by themselves >> without warning, and, again, I am getting the 3 beep crashes again. >> I am not a happy camper either. >> Deb >> >> >> ------------------------------- >> This email and any attachments may contain information that is >> confidential and subject to legal privilege. 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If your reply would benefit others on the list and your > message is related to GW Micro, then please consider sending your > message to [email protected] so the entire list will receive it. > > GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You > can manage your list subscription at http://www.gwmicro.com/listserv. > If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv. ----- No virus found in this message. Checked by AVG - www.avg.com Version: 2013.0.2904 / Virus Database: 2641/6232 - Release Date: 04/08/13 If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv. ------------------------------- This email and any attachments may contain information that is confidential and subject to legal privilege. If you are not the intended recipient, any use, dissemination, distribution or duplication of this email and attachments is prohibited. If you have received this email in error please notify the author immediately and erase all copies of the email and attachments. The Ministry of Social Development accepts no responsibility for changes made to this message or attachments after transmission from the Ministry. ------------------------------- If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. 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