Hi Ricky,
Feel free to send me the invoice and I would be happy to evaluate the accessibility of the PDF document with Window-Eyes 8.1. Thanks, Marc Solomon GW Micro, Inc. Sales Manager and Trainer 725 Airport North Office Park Fort Wayne, IN 46825 Voice: 260 489-3671 Fax: 260 489-2608 Web: <http://www.gwmicro.com> www.gwmicro.com Follow us on Twitter: <http://www.twitter.com/gwmicro> www.twitter.com/gwmicro Like us on Facebook: <http://www.facebook.com/gwmicro> www.facebook.com/gwmicro #26 Subject: WINDOW-EYES PROBLEM WITH SECURED ATTACHMENTS? From: "Ricky Lomey" <[email protected]> Date: Thu, 11 Apr 2013 21:25:27 +0200 Hi Not sure if this applies to Window-Eyes 7.2 only but most PDF attachments are perfect and those with images WE thinks are empty documents I OCR but I am having a problem with my phone bill for my phone not mobile phone. The invoice is emailed to me automatically every month has been since I had my first ever own invoice in August. The problem is that when send automatically from the do not reply address and I open it Window-Eyes says "edit box disabled" which it doesn't say on other PDF documents, yet when I call the company and ask them to resend they resend from an address called AE National which is the pin registration I think and no problems whatsoever. Others had similar issues and the matter was taken up and the company have sorted it out but maybe the others who had the issue don't use Window-Eyes so I can try to ask for a non-secured invoice to be sent but not sure if they can do it for one customer so not sure, can I email the invoice to anybody off list maybe a GW staffer who is on here? Thanks. Ricky Lomey If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
