Hi Morné,
Assuming you are running the latest version of Outlook Enhance, another question is do you have the Microsoft Outlook Social Connector add-in enabled? We have seen situations where this add-in steals focus in Outlook and causes Window-Eyes to see the current window as a web browser type object which then makes Window-Eyes treat the active window like a web page. I also wanted to clarify that Control-1 is an Outlook keyboard shortcut and not a Window-Eyes hotkey. You can also use Control-2 for Calendar, Control-3 for Contacts, etc. Thanks, Marc Solomon GW Micro, Inc. Sales Manager and Trainer 725 Airport North Office Park Fort Wayne, IN 46825 Voice: 260 489-3671 Fax: 260 489-2608 Web: <http://www.gwmicro.com> www.gwmicro.com Follow us on Twitter: <http://www.twitter.com/gwmicro> www.twitter.com/gwmicro Like us on Facebook: <http://www.facebook.com/gwmicro> www.facebook.com/gwmicro Subject: RE: strange behaviour of Outlook 2010 From: "John Howison" <[email protected]> Date: Thu, 2 May 2013 16:20:25 -0700 outlook enhance was updated this week, do you have the latest app running? From: Morné van der Merwe [mailto:[email protected]] Sent: Thursday, May 02, 2013 12:12 PM To: [email protected] Subject: strange behaviour of Outlook 2010 Hello list, I run Windows 7 64 bit, Office 2010. Today, when I opened Outlook, it opened like a web page with links. I went to my list of emails with the Window-eyes command, which is Control-1. That takes me back to my list of messages. However, when I try to close a message with the escape key, the same happens I get a number of links which I can use to perform certain tasks on that particular message. The escape key no longer takes me back to my list of messages. Any advice please? Regards Morné If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
