Michael, The good news is that I am able to still log on to Wells Fargo so they probably have not changed the site to mess us up. Be sure that you have the "suspend" setting in Window-Eyes set to "off", or at least not set to "Suspend All". Alsol, check in your security settings to make sure Allow MetaRefresh is on. I am using Internet Explorer 8 and I don't know where you find this in IE 10 or FireFox, but in IE 8, go to Tools, Internet Options, the Security TAB, Select Internet and press the "Custom" button. Then you are on a long list of options. In IE 8, press "M" until you get to Miscelaneous, and then arrow down or press "A" until you hear Allow MetaRefresh. If you didn't change this setting, it probably isn't the problem, but is worth checking if the "Suspend" doesn't fix the problem.
Best regards, Steve Jacobson On Sun, 28 Jul 2013 15:32:55 -0600, Michael Massey wrote: >Hi. Since this past Thursday evening, I am unable to log on to the >Wellsfargo.com banking site from the homepage. Here are the steps I follow. > >First I log on to www.wellsfargo.com <http://www.wellsfargo.com> and I land >on the homepage. Next, I go to heading two which is called view your >accounts. I land on a combo box which has account summary, transfer, bill >pay, and a couple of other choices. I tab over from the combo box where I >type my user name. I then tab to the password edit box and enter my >password. I tab to the go button and press enter. I am then presented with >a page that has 15 links as opposed to the 60 odd links I expect to come up. >Heading one begins with a message that begins with "sorry, we can't find >your page." I have tried accessing this site with both Firefox and Internet >Explorer with the same results. Both Firefox and ie are the most current >versions. A Wells Fargo computer tech who is trying to help me called me a >few minutes ago, and he insisted I try using the physical mouse, and I >explained to him as best as I could that I am unable to use the physical >mouse, but I am not sure he understood. He seems somewhat difficult to deal >with. Even trying to left click the go button with the left mouse numbpad >button does nothing. I even tried the context menu key with no luck. > >Well, there you have it, smile. I hope someone can help. > >Mike M > >P.S. I have been using the Wellsfargo.com site for probably eight years or >so. . >If you reply to this message it will be delivered to the original sender only. >If your reply would benefit others on the list and your message is related to >GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. >GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage >your list subscription at http://www.gwmicro.com/listserv. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
