don't click on go. grin i never have. if you enter your user name and password and press enter while you are still on the password edit box it will go to your account. i clicked on go and got the same message that the page could not be found. its bad web page programming.
-----Original Message----- From: Michael Massey Sent: Sunday, July 28, 2013 2:32 PM To: [email protected] Subject: Unable to Log on to my banking site Hi. Since this past Thursday evening, I am unable to log on to the Wellsfargo.com banking site from the homepage. Here are the steps I follow. First I log on to www.wellsfargo.com and I land on the homepage. Next, I go to heading two which is called view your accounts. I land on a combo box which has account summary, transfer, bill pay, and a couple of other choices. I tab over from the combo box where I type my user name. I then tab to the password edit box and enter my password. I tab to the go button and press enter. I am then presented with a page that has 15 links as opposed to the 60 odd links I expect to come up. Heading one begins with a message that begins with “sorry, we can’t find your page.” I have tried accessing this site with both Firefox and Internet Explorer with the same results. Both Firefox and ie are the most current versions. A Wells Fargo computer tech who is trying to help me called me a few minutes ago, and he insisted I try using the physical mouse, and I explained to him as best as I could that I am unable to use the physical mouse, but I am not sure he understood. He seems somewhat difficult to deal with. Even trying to left click the go button with the left mouse numbpad button does nothing. I even tried the context menu key with no luck. Well, there you have it, smile. I hope someone can help. Mike M P.S. I have been using the Wellsfargo.com site for probably eight years or so. . If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
