Hi. I changed the subject line for a reason. Refer to previous messages for the original subject line.
I have observed that after upgrading from Windows 8 to 8.1 on my Dell desktop pc that keystrokes behave erratically. When I try to use the arrow keys, they stop working after the pc is restarted or is booted up from a cold shut down. First letter navigation works, however. For example, let's say the arrow keys won't navigate the desktop left, right, up or down. If I restart the pc, the arrow keys work again for about a minute or two. Then the same behavior occurs. When this behavior occurred and I launched Humanware Companion, the first item in my list of talking books would read, but the up or down arrow keys wouldn't highlight the 32 items. First letter navigation worked, however. Also, Windows 8.1 changed the Window-eyes setting to the default browse mode setting to tones only. Since none of the arrow keys would work, I couldn't access the tree view accept by first letter navigation. A restart got the arrow keys to work again and I was able to make the changes in browse mode to speech and tones. Also, this quirky behavior causes the numbpad keys to not speak. I was on the phone with one of the Microsoft accessibility support technicians for nearly two hours today. He uninstalled and reinstalled the keyboard driver and that didn't fix the problem. He also checked for driver updates and there weren't any. I really hope that Gw Micro can duplicate the issues, and can contact the right folks at Microsoft to solve these issues. The reason I'm able to send this message to the list is thanks to having a laptop with Windows 7 64 bit on it. I unintentionally sent multiple messages to the Gw-apps list because I was having such a difficult time proofreading messages and determining whether they were sent or not. In my opinion, Windows 8.1 is one of the most glitch prone upgrades I have ever tried. However, I am willing to try to stick things out under the circumstances. Mike M. P.S. Having said all of this, I'm willing to wait and see if Gw Micro can duplicate the issues, but I'm surely glad I have a reliable operating system in Windows 7 64 bit. My desktop pc is a Dell Xps-8500 running Window-eyes 8.3 under Windows 8.1. My laptop is a Dell Xps-501 running Windows 7 64 bit home premium and Window-eyes 8.3. If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
