Hi, Peter.
Last I checked, we provided support for Window-Eyes, not for Word. <grin>
Glad you got it figured out. It goes to show that, sometimes, a quick
Google search can provide a quick resolution.
Thanks,
Aaron
On 12/6/2013 10:13 AM, Peter Duran wrote:
Hello all,
I use the comment feature in Word 2010 all the time with my editor. A
couple days ago, I could no longer insert comments and read other
comments.
I couldn't figure out what happened and tried System Restore, Word
2010 Repair, re-install Window-Eyes to no avail.
Steve and Aaron (great guys) said Enable Balloons but I couldn't. It
was suggested I uninstall Word and re-install. Fortunately, I did not
take that advice. Instead, did a Google search about Disabled Balloons.
It turns out (which I should have known and so should have Steve and
Aaron) that balloons are disabled unless you are in Print View or in
Web View. Now, after switching from Edit View to Print view, all is
well again. Please pass the word (pardon the pun) along to other users
who may encounter this dilemma.
The best as always, Peter Duran
--
Aaron Smith
Web Development * App Development * Product Support Specialist
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
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