Jeremy ,

What happens to those of us who have both a retail copy and a copy of
qualifying Office?

Do we need to get the WE for Office?

I happen to have both a retail copy with one SMA left, and a licence for
Office 2010.

Can the users of the WE for Office take their copies to the flash drive like
we with the retail package can?

Can the users of WE for Office take their copy of WE to other computers not
running Office like we can  with the retail copy?

When the SMA is used on the next version of WE will that used SMA be the
last of the unlimited support?

After the last SMA is used will we old retail purchasers, be  in the
position to purchase the 12x12 support package or the one time incident
support package?

If We retail purchasers have used the last Sma but have a qualifying copy of
Office, what happens to our retail licence?

Do we end up with two licenses? One retail copy that requires a separate
upgrade purchase, and the WE for Office that will keep upgrading with the
supported Office suites?

How does this work?

Thanks

Shannon

From: Jeremy Curry [mailto:[email protected]] 
Sent: Wednesday, January 15, 2014 7:22 AM
To: [email protected]
Subject: SMAs and Upgrades

 

Greetings,

 

We have been receiving many questions from our valued Window-Eyes customers
regarding future upgrades and SMAs.  We want to reassure you that we will
continue to develop Window-Eyes and that we plan to honor SMAs just as we
have in the past.  We also want to remind our current Window-Eyes customers
that you receive benefits not provided by the offer for users of Microsoft
Office, such as free unlimited technical support.  This is a huge advantage
to owning an SMA.  You also are able to take advantage of an ad-free
experience with GWConnect and you will receive a physical DVD (or other
media) when the next upgrade becomes available.  For our customers who do
not have an SMA or Office, you will still be able to purchase upgrades just
as you always have.

 

We want to thank everyone for your support as GW Micro strives to continue
to serve our customers in the best possible manner.  

 

All the Best,

 

Jeremy

 

Jeremy Curry
Director of Training
GW Micro, Inc.
Phone: (260) 489-3671
Fax: (260) 489-2608
Email:  <mailto:[email protected]> [email protected]
Web:  <http://www.gwmicro.com/> www.gwmicro.com 
Twitter:  <http://www.twitter.com/gwmicro> Follow GW Micro on Twitter
Facebook:  <http://www.facebook.com/pages/GW-Micro-Inc/63367531676> Like GW
Micro on Facebook
YouTube:  <http://www.youtube.com/gwmicro> Watch our product videos on
YouTube

Check out all of the Window-Eyes training options at
<http://www.gwmicro.com/training> www.gwmicro.com/training

 


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