Hi Marilyn:
I run into that suggestion feature sometimes and, to get it to work I
sometimes have to press the down arrow key and then the up arrow key
to get the list to come up.  Then sometimes, I just ignore it and type
the entire name or email address or whatever.
When it works, it's a great feature because it reduces the possibility
of making typing errors by not making it necessary to type the entire
email address or whatever, when it doesn't work it is just an
annoyance.
I know this may not be of much help, but I hope that I have given you
some clue about making it work for you.
Kevin Huber

On 4/7/14, M and L Dorn <[email protected]> wrote:
> Ok, I'm going to try explaining this again from scratch.  Nothing
> I've been told to do works as described.  I'd sure appreciate if
> someone on the GW staff would give an answer here, as apparently we
> users just don't know.  I appreciate all the emails from those who
> have tried to help, but it still doesn't work.
>
> When I am in I E 11 and on the BARD site, for example, I hit Enter to
> get out of browse mode and start typing my user ID, which is my email
> address.  I can type as far as "mari" and then hear "mari marilyn 5
> suggestions."
>
> I have tried down arrow, alt-down arrow, and insert-down arrow.  I
> hear the same thing over and over again.  I am not taken to a list of
> suggestions from which to choose.  If I hit Enter without finishing
> the typing of the email address, I get an error; because the partial
> email address was what was entered and not some suggestion given by
> the app.  If I have to finish typing the email address myself, which
> I've been doing to make it work of course, then what is the point of
> the suggestions?
>
> Does this thing actually work, or is it just jabbering I don't need?
>
> I repeat, none of the instructions for how this is SUPPOSED to work
> does anything except chatter un-useful info repeatedly.  Please, GW
> Micro staff, let several of us with this same issue know what to do
> here.  Either tell us how it really works, how to make it work if
> we're doing something wrong, or to get rid of some app if it simply
> does not work.
>
> Thanks!
> Marilyn
>
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