I have a DVD of all XP updates, and would be glad
to send it to our friend in Canada.
Feel free to contact me offlist.
Sincerely, Matthew
At 22:45 06/07/2014, you wrote:

Your out of luck. Microsoft has taken down the
update websites for xp. I am running xp as we
speak and same problem for me if my com[uter shuts down.
----- Original Message -----
From: <mailto:[email protected]>George McCoy
To: <mailto:[email protected]>[email protected]
Sent: Sunday, July 06, 2014 4:22 PM
Subject: Trying to help a friend.

Greetings,

My friend lives in Canada. I live in the
southern U.S. He runs XP home. I believe he has
all the XP updates. I run windows 7 home premium.
His computer crashed last December. The store
that sold it to him reformatted his drive and reinstalled XP.
When he installed window-eyes 8.0, he found that
window-eyes would not read the contents of edit
boxes. This includes edit boxes on the web with
i.e. 8 and in programs like A V G.

In february, his computer crashed again with a
windows did not shut down properly message.
Someone got him up and running by using an XP
cd. Now, however, window-eyes is not only not
reading the contents of edit boxes but when he
uses the mouse keys on the numpad, window-eyes
just says the word “blank” on the press of each key.
Window-eyes was performing perfectly before the December crash.
We would be very grateful for any suggestions on how to resolve these issues.

My friend is not technical at all. Are there any
remote assistance solutions out there that would
work between his XP system and my windows 7 box?

Thanks very much for reading,
George

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