Would be a wild guess. If you are using Firefox, do you happen to have
the NoScript add-on installed? Could it be that you need to allow GW to
store cookies on your machine? If the NoScript is installed, when
reaching the GW homesite, hit Shift-F20, arrow up till you get to
NoScript, then arrow once to the right. If it says "Allow GW", hit Enter
on it.
I do not know, if GW requires cookies for searching their sites. But I
do know, that this has been the bottleneck on other sites.
Another thing, if you just go to the general homepage of GWMicro.com,
and in the edit box enter for instance the word "firefox", then hit
Enter, will you get any results there? This just to determine if the
trouble sits on their page, or in your computer.
Sorry for not being of more help. Likely others could give more useful
tips, but this is all I could come up with at the moment. Unless GW is
experiencing some technical issues on their web.
David
On 7/17/2014 11:43 PM, Morne van der Merwe wrote:
Hello listers,
It is almost two weeks now that I don't get any results from the
knowledge base. I've typed words such as Firefox, Outlook, Word, etc.
I only get "no search results found".
I'm using Windows 8.1, the latest versions of FF and WE on an HP
machine. Any advice would be appreciated.
Kind regards
Morne
No virus found in this message.
Checked by AVG - www.avg.com <http://www.avg.com>
Version: 2014.0.4592 / Virus Database: 3986/7870 - Release Date: 07/17/14
If you reply to this message it will be delivered to the original sender only.
If your reply would benefit others on the list and your message is related to
GW Micro, then please consider sending your message to [email protected] so
the entire list will receive it.
GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage
your list subscription at http://www.gwmicro.com/listserv.
