Hi Morne: The article about using the mouse pointer with firefox is GWKB1127. The direct link is: www.gwmicro.com/kb1127. Kevin Huber
On 7/19/14, Morne van der Merwe <[email protected]> wrote: > Hello list, > > Ok, I've done the following: I uninstalled AVG, restarted the computer. > Then I activated Windows Defender to make sure that it is not AVG who is > interfereing. Then I opened FF version 30, went to the knowledge base and > tried to search again with no success. What can I do more? > > Thanks for the help. > > Regards > Morne > > -----Original Message----- > From: Rod hutton [mailto:[email protected]] > Sent: 18 July 2014 06:10 PM > To: 'Steve Clower'; [email protected] > Subject: RE: Gettiing no search results from the knowledge base > > Hi Steve, > > Gwmicro.com was already on my compatibility mode list. Smile Tom Kingston > had discussed this issue with me some months ago, and, at that time, he had > mentioned IE 11 being quite unpredictable. Fortunately, Firefox works > fine. > > Thanks anyway, > > Rod > > -----Original Message----- > From: Steve Clower [mailto:[email protected]] > Sent: Friday, July 18, 2014 11:22 AM > To: [email protected] > Subject: Re: Gettiing no search results from the knowledge base > > Rod, > > What if you enable compatibility mode in IE 11? > > Steve > > On 7/18/2014 11:12 AM, Rod hutton wrote: >> Hi Chris, >> >> My experience is that Internet Explorer 11 gives me no search results no >> matter what I search for or what criteria I use; on the other hand, >> Firefox 30 works perfectly. Go figure! >> >> Hth, >> >> Rod >> >> >> -----Original Message----- >> From: Chris Grabowski [mailto:[email protected]] >> Sent: Friday, July 18, 2014 9:59 AM >> To: Kevin Huber; Morne van der Merwe >> Cc: [email protected] >> Subject: RE: Gettiing no search results from the knowledge base >> >> If anyone is running AVG can you successfully perform the search? >> >> Chris >> >> >> -----Original Message----- >> From: Kevin Huber [mailto:[email protected]] >> Sent: Friday, July 18, 2014 9:36 AM >> To: Morne van der Merwe >> Cc: [email protected] >> Subject: Re: Gettiing no search results from the knowledge base >> >> Hi Morne: >> What search criteria are you using? >> I just went to the Knowledge Base and typed "Firefox" without the >> quotes and got several results. >> I used the default search criteria which is, :find any word". >> I am using Window-eyes 8.4 on a Windows 7 machine, and I am using >> Mozilla Firefox, none of which should make any difference. In fact, I >> just tried the same search in Internet Explorer and I got the same >> results as in Firefox. >> If you tell me what you are searching for, I will give it a try and I >> will send you the relevant article number so that you can go directly >> to it. >> Kevin Huber >> On 7/17/14, Morne van der Merwe <[email protected]> wrote: >>> Hello listers, >>> >>> >>> >>> It is almost two weeks now that I don't get any results from the >>> knowledge base. I've typed words such as Firefox, Outlook, Word, >>> etc. I only get "no search results found". >>> >>> >>> >>> I'm using Windows 8.1, the latest versions of FF and WE on an HP >>> machine. >>> Any advice would be appreciated. >>> >>> >>> >>> Kind regards >>> >>> Morne >>> >>> >>> >>> >>> ----- >>> No virus found in this message. >>> Checked by AVG - www.avg.com >>> Version: 2014.0.4592 / Virus Database: 3986/7870 - Release Date: >>> 07/17/14 If you reply to this message it will be delivered to the >>> original sender only. If your reply would benefit others on the list >>> and your message is related to GW Micro, then please consider sending >>> your message to [email protected] so the entire list will receive it. >>> >>> GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You >>> can manage your list subscription at http://www.gwmicro.com/listserv. >> If you reply to this message it will be delivered to the original sender >> only. If your reply would benefit others on the list and your message is >> related to GW Micro, then please consider sending your message to >> [email protected] so the entire list will receive it. >> >> GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can >> manage your list subscription at http://www.gwmicro.com/listserv. >> >> >> If you reply to this message it will be delivered to the original sender >> only. If your reply would benefit others on the list and your message is >> related to GW Micro, then please consider sending your message to >> [email protected] so the entire list will receive it. >> >> GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can >> manage your list subscription at http://www.gwmicro.com/listserv. >> If you reply to this message it will be delivered to the original sender >> only. If your reply would benefit others on the list and your message is >> related to GW Micro, then please consider sending your message to >> [email protected] so the entire list will receive it. >> >> GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can >> manage your list subscription at http://www.gwmicro.com/listserv. >> >> > If you reply to this message it will be delivered to the original sender > only. If your reply would benefit others on the list and your message is > related to GW Micro, then please consider sending your message to > [email protected] so the entire list will receive it. > > GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can > manage your list subscription at http://www.gwmicro.com/listserv. > If you reply to this message it will be delivered to the original sender > only. If your reply would benefit others on the list and your message is > related to GW Micro, then please consider sending your message to > [email protected] so the entire list will receive it. > > GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can > manage your list subscription at http://www.gwmicro.com/listserv. > > > > > ----- > No virus found in this message. > Checked by AVG - www.avg.com > Version: 2014.0.4592 / Virus Database: 3986/7877 - Release Date: 07/18/14 > > > > If you reply to this message it will be delivered to the original sender > only. If your reply would benefit others on the list and your message is > related to GW Micro, then please consider sending your message to > [email protected] so the entire list will receive it. > > GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can > manage your list subscription at http://www.gwmicro.com/listserv. > > If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
