Hello Yusuf, Did you ever install the Office 2013 set files? If not, go to the Window-Eyes control panel with Control-Backslash, choose File -> Factory Settings, and verify that the Office 2013 entry shows as either "installed" or "modified." If you see "not installed," then press Enter to re-install them. Then, open AppGet with Windows-G, and install Office Enhance, Outlook Enhance, and Wordnav. Finally, restart any open Office programs and let us know if you can now hear the status of your emails.
Regards, Steve On 7/29/2014 2:43 AM, Yusuf wrote: > Hi Rod, No it isn't a recent thing, I've only been using Outlook since > Sunday and Window Eyes has never identified read or unread. The only > changes I've made to the view are the ones recommended by GWMicro. > Cheers > Yusuf > On 28/07/2014 23:11, Rod hutton wrote: >> Hi Yusuf, >> >> Is this a recent occurrence for you? If so, >> perhaps you changed your view settings. Resetting >> these can be a bit complicated. Alt-V brings up >> the View tab in the main Outlook window. In this >> tab, there is a Reset button if it's not disabled. >> If it is, it is possible to reset using other >> methods, but see what you find. >> >> Hth, >> >> Rod >> -----Original Message----- >> From: Yusuf [mailto:[email protected]] >> Sent: Monday, July 28, 2014 5:49 PM >> To: Brendon Donohue >> Cc: 'Marc Solomon'; [email protected] >> Subject: Re: An Outlook 2013 question unread and >> read messages >> >> Cheers for the suggestion Brendon, I've looked in >> both group by and sort >> by and although I've tried various options, none >> of them had the >> required effect. I'm still not being told read >> before read messages and >> unread before unread ones. >> Yusuf >> >> >> On 28/07/2014 21:41, Brendon Donohue wrote: >>> Hello, >>> >>> ALT+V to the view menu, then tab once and you >> will find the view settings, go >>> in there and it will be under sort by or group >> by. Give this a try and report >>> back. Thank you. >>> >>> Brendon Donohue. >>> >>> -----Original Message----- >>> From: Yusuf [mailto:[email protected]] >>> Sent: Tuesday, July 29, 2014 3:11 AM >>> To: [email protected] >>> Subject: An Outlook 2013 question unread and >> read messages >>> >>> Hi, I'm just working through the second of >> Marc's excellent Webinars on >>> using Outlook 2013 with Window Eyes, however >> unlike his version, mine >>> isn't saying read and unread messages when I'm >> cursoring up and down the >>> list of messages. What do I need to do to sort >> this? I seem to remember >>> in the past having to label the graphics, but of >> course I can't remember >>> how to do this. Any help would be gratefully >> received. Outlook 2013 and >>> latest version of WE. I'm running the Outlook >> Enhanced App. >>> Cheers >>> Yusuf >>> If you reply to this message it will be >> delivered to the original sender only. >>> If your reply would benefit others on the list >> and your message is related to >>> GW Micro, then please consider sending your >> message to [email protected] so >>> the entire list will receive it. >>> >>> GW-Info messages are archived at >> http://www.gwmicro.com/gwinfo. You can manage >>> your list subscription at >> http://www.gwmicro.com/listserv. >>> >>> >>> >>> >> If you reply to this message it will be delivered >> to the original sender only. If your reply would >> benefit others on the list and your message is >> related to GW Micro, then please consider sending >> your message to [email protected] so the entire >> list will receive it. >> >> GW-Info messages are archived at >> http://www.gwmicro.com/gwinfo. You can manage your >> list subscription at >> http://www.gwmicro.com/listserv. >> >> If you reply to this message it will be delivered to the original >> sender only. If your reply would benefit others on the list and your >> message is related to GW Micro, then please consider sending your >> message to [email protected] so the entire list will receive it. >> >> GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You >> can manage your list subscription at http://www.gwmicro.com/listserv. >> >> > If you reply to this message it will be delivered to the original > sender only. If your reply would benefit others on the list and your > message is related to GW Micro, then please consider sending your > message to [email protected] so the entire list will receive it. > > GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You > can manage your list subscription at http://www.gwmicro.com/listserv. > > If you reply to this message it will be delivered to the original sender only. If your reply would benefit others on the list and your message is related to GW Micro, then please consider sending your message to [email protected] so the entire list will receive it. GW-Info messages are archived at http://www.gwmicro.com/gwinfo. You can manage your list subscription at http://www.gwmicro.com/listserv.
