First of all, let me extend my best wishes to you for an improved computer experience in the coming days. Next, I will tell you that all of us on this list have dealt with similar frustration in our experience with computers and technology. I rememver purchasing my Windows 7 computer. Over a 3-day period, I probably spent 20 or more hours on the project. As I can recall about 14 or 15 hours of that were spent with sighted assistance. When I had gotten the computer almost to my liking, I found I couldn't send an E-mail or print anything. After about 2 hours on the phone with HP support and restoring the computer to factory settings, I still couldn't print anything. So, on the third day, back to the store we went and traded it ffor another machine. In the process, we saw the salesman of the first day. He hadn't heard of my problems but was sorry. I realized he had just pulled a machine off the shelf. At the end of the day, We had gotten the second machine back to where Window-Eyes was talking and had confirmed we could print. Keep in mind that the 20 hours did not include restoring all the programs as I had done before. I didn't need the friend's help, so I could do it myself later. It's been over 2-1/2 years since then. While my experience hasn't been trouble-free, I have gotten enjoyment from it. I have had no hardware failures or Windows crashes. The issues have involved getting used to Windows 7 and issues with individual programs. Otherwise, I have not had issues with new computers. I have had issues with computers that I later determined needed to be replaced. At the time, Windows 8 had either just become available or was about to do so. I wanted to let others discover the bugs. I have not upgraded my computer to Windows 8 or8.1. I am sure no matter the OS, I will have some struggles with learning it and also discover some things I don't like. Again,my sincere best wishes to you.

-----Original Message----- From: Michael Capelle
Sent: Wednesday, December 17, 2014 11:26 AM
To: big wally ; Chris Grabowski ; [email protected]
Subject: Re: windows 8

you are a dud kind sir, you and your  unreal beliefs.
----- Original Message ----- From: "big wally" <[email protected]>
To: "Chris Grabowski" <[email protected]>; <[email protected]>
Sent: Wednesday, December 17, 2014 11:15 AM
Subject: Re: windows 8


Chris,
my dad and i spent a five hour session trying to get the computer to do anything, and it simply refused so we hit alt r for return to store. could have waited till hell froze over. Windows 8 is a dud!
On 12/17/2014 9:02 AM, Chris Grabowski wrote:
For what its worth, when starting up a new pc with Windows 8.1 after say 5 or 10 minutes you can press windows-enter and Narrator would run. You can then set up Windows 8.1 without sighted assistance.
Windows-u, alt-n will do the same for previous versions of Windows.

Chris


Window-Eyes Product Support
Ai Squared
725 Airport North Office Park
Fort Wayne, IN 46825
(802) 362-3612
www.aisquared.com


-----Original Message-----
From: big wally [mailto:[email protected]]
Sent: Wednesday, December 17, 2014 6:07 AM
To: [email protected]
Subject: windows 8

Michael,
I'm sure getting used to an apple will be challenging, but you know
what.  The operating system works, windows 8 does not.  When we tried to
get the os working, it kept freezing up, and dad was unable to figure
out how to answer the questions.  I don't care if they come out with
windows 100, i'm done with windows.


--
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