Hi Nicole,

I'm guessing you installed the battery per the instructions in the knowledge base article? I know it took me a bit to get it done correctly the first time. Here is the link to that knowledge base article, just in case you need it:

www.gwmicro.com/Support/Knowledge_Base/?kbnumber=GWKB1079


----- Original Message -----
From: "Nicole Pua" <[EMAIL PROTECTED]
To: <[email protected]
Date sent: Mon, 23 Jun 2008 08:36:59 +0800
Subject: [GWN] VS: Battery Problem

Dear list,



I just got a new unit of VS recently. However, when I tried
charging the
battery as instructed, the VS told me "no system battery".



After leaving it to charge for 4 hours, the same message still
appear.
What's wrong and how to solve it?



Nicole.






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