Hi,

Thanks for the link. I have done that, exactly as instructed, but the voices
sense did not seem to recognise it.

What could be wrong?

Nicole.



-----Original Message-----
From: Vicky Collins [mailto:[EMAIL PROTECTED] 
Sent: Monday, June 23, 2008 10:43 AM
To: [email protected]
Subject: RE: [GWN] VS, battery problem

Hi Nicole,

I'm guessing you installed the battery per the instructions in 
the knowledge base article? I know it took me a bit to get it 
done correctly the first time.  Here is the link to that 
knowledge base article, just in case you need it:

www.gwmicro.com/Support/Knowledge_Base/?kbnumber=GWKB1079


>----- Original Message -----
>From: "Nicole Pua" <[EMAIL PROTECTED]
>To: <[email protected]
>Date sent: Mon, 23 Jun 2008 08:36:59 +0800
>Subject: [GWN] VS: Battery Problem

>Dear list,



>I just got a new unit of VS recently.  However, when I tried 
charging the
>battery as instructed, the VS told me "no system battery".



>After leaving it to charge for 4 hours, the same message still 
appear.
>What's wrong and how to solve it?



>Nicole.







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