Hi Raul,

I did the update via the download on line. I first tried doing the online update but could not get it to work that way. Apparently HIMS is having problems with there site.

Robert

----- Original Message ----- From: "Raul A. Gallegos" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Wednesday, July 02, 2008 7:43 AM
Subject: Re: [GWN] need help with BrailleSense Plus


Good morning Chuck. Try running the update firmware feature. We found a problem concerning the file manager and any program which utilizes the flashdisk will exhibit these symptoms.

So, if you have an Ethernet cable handy, plug it in and do an online update, if not, then download the firmware from the following link from a PC, copy the unzipped files to a memory card and perform an offline upgrade.

Note, these problems are only with a small select units.

The link follows:

ftp://ftp.gwmicro.com/special/Braille_Sense_Plus_B32_Eng_V52_20080701_Local.zip

Chuck Campbell said the following on 7/1/2008 12:15 AM:
Hi List,
I received my BrailleSense Plus today. I haven't been able to find my different drives, get the web browser to work for favorites except for my home page, set up my address book, and I'm having to reset a lot. Is anyone else having these problems?
 Help would be appreciated.
Living in the Present One day at a time, This is enough. Do not look back and grieve over the past. For it is gone. And do not be troubled about the future. For it has not yet come. Live in the present, and make it so beautiful. That it will be worth remembering.


--
Raul A. Gallegos -- GW Micro Technical Support
Voice: 260-489-3671 -- Fax: 260-489-2608
WEB: http://www.gwmicro.com


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