Thanks for responding Raul. I know you all have taken note of the
email issues I and others have raised, as well as other software
issues raised on the list.
Thanks for listening, looking forward to seeing the next upgrade.
Donna
On Nov 12, 2009, at 10:43 AM, Raul A. Gallegos wrote:
yes you are correct and we've marked down your suggestions from the
prior times you brought them up. My hope is that when we release a
new firmware, the updated email program will be greatly enhanced.
many thanks.
On 11/12/2009 8:28 AM, Donna Goodin wrote:
Hi Rhonda,
Not sure if it's my message or someone else's that you were
responding
to, but for my part, I'll say that in no way did I intend to be
unconstructive. I simply think that it's one thing to compare the
hardware, it's another to talk about the actual programs on the unit,
and I think the software component is every bit as important. My
particular issue is the email program, others may have different
software concerns. I have virtually no experience with Keysoft, so
can't
comment on that at all, but I think, and I say it constructively,
that
this is an area where the BSP could grow.
I do agree about the tech support that GWMicro provides, but for
me, it
still comes back to the same thing. The device needs to be able to do
what I need it to do. If it doesn't the tech support doesn't matter.
Cheers,
Donna
On Nov 12, 2009, at 8:05 AM, Rhonda Stogner wrote:
Hello List:
I've been reading all of the thoughts about products. I'm not sure
this is the list to compare products, or talk about switching
over. At
least, there is a constructive way to do it. Alex and Joseph Lee
have
chosen the constructive way.
One thing I will say is this: GWMICRO has been doing it right for a
long time. Any time there has been a suggestion, we have always been
responded to. I don't have a unit any more. I loaned it out to help
someone, and it never got returned. I'd love to get a unit again.
You
can't beat the tech support, nor can you beat the help that Raul
gives
every single day. That's worth a whole bunch to me. As far as the
email client, I believe it's been stated that this is being worked
on.
People May Not Remember Exactly What You Did,
Or What You Said,
But They Will Always Remember How You Made Them Feel.
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--
Raul A. Gallegos
GW Micro Technical Support Team
Voice 260-489-3671, Fax 260-489-2608
Web http://www.gwmicro.com
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