hello,

I have read many comments about our frustrations with the Braille Sense 
products.  I don't recall anything being said about the bugs which are a part 
of those products.  We can talk about all the great features we'd like to see.  
How about all the bugs we bought when we spent our hard-earned money.  Printing 
is a joke.  Only one PCL is supported, and that language is as old as the 
hills.  I can't help but thinking that there must be a vanilla driver out there 
which would permit many more printers to function.  Of course, if Windows CE is 
upgraded, more drivers could be installed.

I hope that HIMS will have the sense to upgrade its version of Windows the way 
that Humanware did.  It won't be long before HW will be able to do lots more 
things than the Braille Sense products can hope to do without that upgrade.

The Schedule Manager has its own built-in bugs.

I could go on about bugs.  I have this to say.  It can be a problem to come up 
with new features.  HIMS should know that if it does not add new features, it 
should, at the very least, fix known bugs, which we unknowingly bought when we 
purchased Sense devices.


I would suspect that GW sells more Sense products than most any other company, 
so it should be possible to pressure them into caring about us, the owners of 
these products.

GW Micro has done its great job with technical support where such support is 
possible.  They can't offer support in the case of products which they do not 
have the source code.  My hat is off to GW for putting up with all of us 
frustrated users.  GW is stuck with a company which apparently doesn't care 
about its customers.  GW is stuck and so are we.


i'm retired and do not have the money to junk my Bsp and try an Apex.

On the other hand, we should remember that we are not talking about a 
full-fledged computer.  We are using PDA's.  Most of the money in volved with 
the BSP is tied to the Braille display.  If one could add Braille displays to 
our netbooks, they'd be pretty expensive.

The recorder does not perform well.  Even if we record a wavefile, the 
frequency response is not great.  I could easily hear that the playback of a 
wavefile lacks highs compared to the source from which the recording was made.  
I'll spare you the rest of the recorder's problems.  If you can check out a 
Braille Plus, you'll find an excellent revercorder, despite that it does not 
produce wavefiles.  The bit rate of MP 3's can be set high enough so that the 
audio is substantially the same as that of a wavefile used to produce a CD.

I do not expect Flash or Java Script support.  I do have a right to have a 
device which truly works as advertised.


Joe G.

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