They need to be 12.
Your scanner isn't sending a check digit. This is changeable by using the
Metrologic utility software, though I'm not sure where this is anymore. The
manual that came with it may also include instructions.
J.J.
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----- Original Message -----
From: "don bishop" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Saturday, August 02, 2008 7:58 PM
Subject: more on barcode scan problem
Well, we've established that the scanner is indeed scanning, but we seem
to be getting a lot of wrong length error messages. Just how many digits
should be in a barcode?
We are getting an 11-character code back from the scan.
Not sure what to try now other than to call tech support as Richard Gurner
has suggested.
Also, is the barcode only made up of number or are there combinations of
numbers and letters. I have a feeling we may actually be finding some
sort of serial number or some such thing.
Don