Are you saying that Window-Eyes may have made changes from the defaults within the All Users folder? If Window-Eyes is uninstalled, does it eliminate the user profile folder? Often, uninstallers leave files that were modified or created by the user. Does a new WE install overwrite such files?
Jamal On Mon, 4 Aug 2008, Aaron Smith wrote: > Date: Mon, 04 Aug 2008 17:08:54 -0400 > From: Aaron Smith <[EMAIL PROTECTED]> > Reply-To: [email protected] > To: [email protected] > Subject: Re: Restoring factory settings > > Jamal Mazrui wrote: > > The user would like to return to the starting point of > > the WE installation with all default settings (e.g., of the quick > > install). > > Because there's no guarantee that the all users profile hasn't been > mucked with, the only solution to get a true, clean factory install is > to uninstall, and re-install. Because the quick install is, well, quick, > it's simple to do. We recommend this as support techs when people want > to do what you're asking about. > > Aaron > > -- > To insure that you receive proper support, please include all past > correspondence (where applicable), and any relevant information > pertinent to your situation when submitting a problem report to the GW > Micro Technical Support Team. > > Aaron Smith > GW Micro > Phone: 260/489-3671 > Fax: 260/489-2608 > WWW: http://www.gwmicro.com > FTP: ftp://ftp.gwmicro.com > Technical Support & Web Development >
