David,
Can you zip up your user/default profile, and send it to us? You can
upload it to our FTP site, send us a Dropbox link, or use your own
preferred method of transferring large files.
Thanks,
Aaron
On 6/5/2013 9:29 AM, David wrote:
Yes, practically every single time. And, if I download a wepm file,
and run it directly off from the Explorer window, the app installs
trouble-free. Only when using the appget, I am running into this silly
problem. Puzzles me, since nobody else seem to have this trouble, and
still it shows up both on my old XP system, and a rather newly
installed Win8 computer. Thought I could have missed out on some
setting, or there could have been a messy system on my old
installation, but with an all clean installation of WE, this should
not be an issue either.
----- Original Message -----
*From:* Aaron Smith <mailto:[email protected]>
*To:* [email protected] <mailto:[email protected]>
*Sent:* Wednesday, June 05, 2013 2:10 PM
*Subject:* Re: AppGet hanging
I'm also unable to duplicate this behavior. Does it happen every
time you install an app with AppGet? What if you install an app
manually by downloading first from App Central? I will add your
suggestion of downloading multiple apps at once to the wish list.
Thanks,
Aaron
On 6/5/2013 6:50 AM, Vic Beckley wrote:
I can't duplicate anything like this under Windows 7 Pro 64-bit
or Windows 8 Pro 64-bit. I am running W-E 8.2 and App Get 1.2.1.
Best regards from Ohio,
Vic
*From:*David [mailto:[email protected]]
*Sent:* Wednesday, June 05, 2013 5:46 AM
*To:* [email protected]
*Cc:* [email protected]
*Subject:* AppGet hanging
This issue, has been going on for a little while. Yet, I thought
it was due to an older installation of WE, with several upgrades
performed, and thereby something had got messed up.
Now, a little more than a week ago, I finally received the CD for
installing WE8.2. Hence, I decided to go from the very scratch. I
uninstalled all my old WE version, even used the Emergency
remover, and gave the system a full cleanup, and vacuumed the
registry just to make sure as clean an environment as possible.
Then installed a fresh WE8.2, directly off the CD.
Everything went OK, and I then let the system perform an upgrade
to any of the apps installed. Then I wanted to install some extra
apps, that I find useful.
I use the AppGet feature, and find my app of interest. Then press
Enter, and get the installation screen. Here, I hit the Install
button, and if necessary confirm my accept of the license
agreement. Then, WE claims that the app has been installed, and I
sure can see the effect of the app in function. Yet, the
installation screen for the app, keeps open. Presseing Escape, to
close it, only result in the installation screen opening a second
copy of itself. And When Alt-Tabbing, I can reach the AppGet
dialog. Here, I can find the Close button, but pressing space or
Enter on that button, performs absolutely nothing. The only way
to close down the whole app installation set of dialogs, is to
shut down WE, and restart it.
Same behavior displays on both my XP machine, and the Windows8
machine I am trying to learn to use. What could possibly be going
on? Is this due to a bug in the AppGet app? If so, it has been
there for a little while, approximately as long as the app has
been encrypted. My WE is set to accept and run any apps, so I
thought there would be no security issue blocking things, and
they surely get installed and activated. Only the AppGet and
installation dialogs won't let themselves close.
In the same token, GW, could there please have been a way in the
AppGet, to mark several apps for simultaneous installation. When
a user knows exactly which apps he wants to install, I would have
liked to check all the apps of interest, and then hit the install
button, and all the downloading and installation would get started.
--
Aaron Smith
Web Development * App Development * Product Support Specialist
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
To insure that you receive proper support, please include all past
correspondence (where applicable), and any relevant information
pertinent to your situation when submitting a problem report to the GW
Micro Technical Support Team.
--
Aaron Smith
Web Development * App Development * Product Support Specialist
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
To insure that you receive proper support, please include all past
correspondence (where applicable), and any relevant information
pertinent to your situation when submitting a problem report to the GW
Micro Technical Support Team.
