Might not be easy to do, but I observe that apps in the Apple store
manage ratings by version, where you can see either one version's
ratings or all version's ratings. That might help with the issue
discussed here of a rating being applied to one version but then being
assumed by readers to apply to a newer one.
On Sat, Feb 22, 2014 at 03:21:14PM -0500, Chip Orange wrote:
Thank you Aaron.
David,
I removed my two comments which no longer apply.
Rod, you asked a question about which version the rating applied to, and
whether we needed to track that. I just wanted to point out that anyone can
go back and change their rating later, so if a problem is fixed with a later
version, you can change your rating.
David,
I mentioned an idea for code to remind the user to give a rating and
comments after X number of uses. It's not hard at all to do, so here's one
suggestion as a code example below. In the function I try "calculating"
the .ini file name, but it would be better if it had just been a parameter
to the function:
To use it, just add the line:
Queue "rateApp", 5
To the end of your main procedure (if 5 times seems like enough experience
to you).
If you want, you could improve it by providing them a dialog with a link to
where they would go to create an App Central account.
Hth,
Chip
Function RateApp(AfterNTimesRun)
' returns true if this run of the app causes the reminder message for a
rating/comments to be displayed.
' This function should only be called once at the start of the app's
running.
Dim iniFileName
Dim iniFileObj
Dim iniKeyName, iniSectionName
Dim RunCount, i
RateApp = False
' determine the ini file and section/key to be used
' add .ini to script name
i = InStr(clientInformation.ScriptFileName, ".")
iniFileName = clientInformation.ScriptPath & "\" &
Left(clientInformation.ScriptFileName, i - 1) & ".ini"
iniKeyName = "run_count"
iniSectionName = "tracking"
Set iniFileObj = INIFile(iniFileName)
' now get the key value for the number of times this app has been run
previously
RunCount = iniFileObj.Number(iniSectionName, iniKeyName, 0)
RunCount = RunCount + 1
' save the new key value after being incremented
iniFileObj.Number(iniSectionName, iniKeyName) = RunCount
' now see if it's time to display the reminder message
If RunCount = AfterNTimesRun Then
MsgBox "Please remember to give " & clientInformation.ScriptName & " (" &
clientInformation.ScriptVersion & ") a rating and some comments." & vbCr &
"You can do this using the GW Micro App Central web page, or their AppGet
app (note that this does require you to create an account on App Central)."
& vbCr & vbCr & "This is the only time you will see this reminder message
(for this app).", vbOKOnly + vbInformation + vbMsgBoxSetForeground,
"Reminder for " & clientInformation.ScriptName
RateApp = True
End If
End Function
-----Original Message-----
From: Aaron Smith [mailto:[email protected]]
Sent: Wednesday, February 19, 2014 8:00 AM
To: [email protected]
Subject: Re: Meaningless app ratings
On 2/19/2014 7:39 AM, Chip Orange wrote:
> I had one of my own apps receive a down rating from a user who got an
error,
> because word had an error on his pc, and it caused an error on my app. He
> couldn't reproduce it, but he wrote me that he down rated the app.
Welcome to the world of product support. :)
> I've been asking GW for over a year now to allow us to remove comments,
Sorry it took over a year, but you can now do this. Under My Comments,
each comment now has a delete link.
Thanks,
Aaron
--
Aaron Smith
Web Development * App Development * Product Support Specialist
GW Micro, Inc. * 725 Airport North Office Park, Fort Wayne, IN 46825
260-489-3671 * gwmicro.com
To insure that you receive proper support, please include all past
correspondence (where applicable), and any relevant information
pertinent to your situation when submitting a problem report to the GW
Micro Technical Support Team.
--
Doug Lee, Senior Accessibility Programmer
SSB BART Group - Accessibility-on-Demand
mailto:[email protected] http://www.ssbbartgroup.com
"While they were saying among themselves it cannot be done,
it was done." --Helen Keller
