Dear Technical Support Team,
I hope this message finds you well. I am a university student, and I am writing
to seek assistance with an issue I encountered while using your
software. I have obtained .spm and .pfc files from an atomic force
microscope, which contain valuable data on modulus, adhesion force, and
dissipated
energy. However, I am facing difficulties exporting these specific
datasets (modulus, adhesion force, dissipated energy) to Excel. Notably, I can
successfully
export height data, but the mechanical properties mentioned above do not
appear to export correctly. I have carefully reviewed the software’s export
options and followed the standard procedures, yet I have not been able to
resolve this issue. Could you kindly advise if there are specific steps or
settings I
need to adjust? Alternatively, might there be an additional plugin or
software update required to enable the export of these data formats? To aid in
troubleshooting, I am happy to provide further details, including:
- Software version: [Gywdiion 2.67]
- Operating system: [Windows]
- Sample files: [Indicate willingness to share, if applicable]
I would greatly appreciate your guidance in resolving this matter. Thank
you for your time and support, and I look forward to your prompt response.
Best regards
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