On Mon, May 24, 2010 at 10:06, Thomas Mueller
<[email protected]> wrote:
>> if you are thinking to add commercial support offerings for H2 and if
>> so when?
> Yes, this is the plan. The question is how such a commercial support
> should look like.

One option could be to sell support hour packages (we are a IT service
providers and offer such packages which you pay in advance for let's
say 25 or 50 hours and they expire after 2 years). Those packages can
be (optionally) bundled with certain guaranteed response times. This
way there is flexibility given.
-- 
Martin Wildam

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