-1.

I think it's a good plugin, and have used it. Freenode kicks Mibbit
off disturbingly often, though, at least they have in the past. I
suppose that comes of relying on a thrid party provider that uses yet
another third party source. There is also the issue of how many people
are actually familiar with using irc. Most, I think, would be more
familiar with a mailing list or a forum, both of which leave a more
permanent record than irc.

Rick

On Mar 31, 11:26 am, Chris Meller <[email protected]> wrote:
> I'm -1 on including it in core. It wouldn't be of use to the vast majority
> of users, so it would just be mandatory overhead for all those installs.
>
> And the IRC discussion would be better served as a different thread, as it's
> a much larger issue.
>
> On Tue, Mar 31, 2009 at 9:33 AM, Owen Winkler <[email protected]> wrote:
>
> > Matthias Bauer wrote:
>
> > > So, I propose that we bundle the live help plugin in the 0.6 download.
> > > (It would probably be a good idea to extend the plugin so that it opens
> > > the chat in a separate window, because people will be confused otherwise
> > > when they navigate the admin and the live help is gone. Also, join/part
> > > hell.)
>
> > > What do you think?
>
> > Definitely -1.
>
> > The IRC channel is of late typically not very respectful of visitors.
> > Mibbit has the ability to display some backlog, and there's no telling
> > what talk or links will appear in there even if people are civil when
> > obvious new Mibbit users show up.
>
> > Even if we included a warning saying that the speech in the channel
> > might be completely inappropriate in your business or home setting, I am
> > still somewhat uncomfortable adding more plugins that depend on 3rd
> > party services directly to core.
>
> > It had been our plan to remove the Flickr and Viddler plugins from core
> > as soon as it was possible to easily install them via the Habari UI.  If
> > that's the case, this should apply easily to Mibbit as well.
>
> > This brings up the tangential issue of IRC conduct lately.
>
> > I have absolutely no problem using the IRC channel as a social gathering
> > place, but regulars there need to keep in mind that users are told to
> > come to that channel for help.  I simply can't imagine the image that
> > we're portraying to church website builders, serious business people,
> > and parents of web-savvy children who come to IRC for help on our
> > recommendation to do so.  Some of the stuff going on there is outright
> > shameful.
>
> > It's harrowing that people who supposedly have the authority to keep the
> > channel in check are often the ones responsible for the noise.
>
> > Lately, the channel has become a festering link dump.  I'm personally
> > sick of seeing tons of unsolicited links to whatever latest found
> > YouTube video looks "cool".  At least one out of every three of the
> > recent round of "unexplained photos" links seemed inappropriate for the
> > channel.  While I admit to appreciating some of these links for their
> > simple humor, I don't believe that they're always appropriate for the
> > kind of environment that would encourage tentative users to return.
>
> > One might say that the links don't hurt anyone; that nobody complains.
> > I have been off IRC lately for the past couple of days, specifically
> > because the signal/noise ratio has dropped below my willingness to
> > filter it.  But more importantly, when I did return last night, I
> > received more than one complaint via private message about the
> > appropriateness of some of the content in the channel.
>
> > I would like to see some steps taken to correct this.  I think that IRC
> > has been a great resource for the project and a great way for
> > participants to communicate both about it and informally to build online
> > friendships within our project, and I would like to continue to use it
> > that way.  It might be useful to write out a loose code of conduct so
> > that there are some  boundaries for what is acceptable.  We have a bunch
> > of new channel ops -- It should be easier for them to point at some
> > "rules" when someone is being abusive or puerile.
>
> > Anyway, all of that leads to my solid -1 for Live Help as a core plugin.
> >  I think it's a good plugin, and useful, but I think we at least need
> > to nail down the social issue before committing that heavily to it, and
> > even then, its 3rd party dependence is disturbingly heavy.
>
> > Owen
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