What a piece of garbage. So they come out with Version R6P.. I have a major client who is commercial HVAC. They have three people who use the system.. they update to R6P.. and it bombs on the upgrade on 2 of the machines.. (Dells) contact QB. Go online.. apparently, we aren't alone, tons of forums with people with the exact same problem.. no great solution. (uninstall/re-install they suggest; which doesn't work as Quickbooks still leaves junk littered all over in the common file folder, etc.) so they have us hunt down random little BS .dll's and stuff that it forgot.
Meanwhile, we're talking on the phone to someone clearly not in the US.. the owner of the company (who could best be said is a bit of a hothead and VERY rigid in his views) gets on the phone and starts screaming "you MFs! Do you know how much this costs me, MF? I've got 19 trucks out there.. we do XYZ a day.. and you can't get your POS to work? " Anyway, come the end of the day, on just principle alone, he announced he's had it with QB, and they will switch. So, assigned to find them something off the bat to switch to, it looks like we'll migrate them to Peachtree 2006. I've got other clients who use it, hopefully that will go better :)
