Realistically, though, I understood entirely where he was coming from. We had notified them of the problem on Wed, and by Friday, they still had no solution.. considering he had a fair number of employees who would like to be paid, I understood the pressure he felt under.
If I were in his shoes, I might be snappy as well. You've shelled out $800 in software, the company acknowledges the problem, and two days later they still don't have a solution? Kinda sucks. CW -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Julian Hale Sent: Friday, June 24, 2005 10:12 PM To: The Hardware List Subject: Re: [H] GAH! QB2005 Whoah! "A bit of a hothead" is putting it mildly... I certainly won't do business with someone who treats customers this way, and I'll pass on the story of his conduct. Thanks for the warning. Julian At 07:59 PM 6/24/2005, you wrote: >Meanwhile, we're talking on the phone to someone clearly not in the US.. the >owner of the company (who could best be said is a bit of a hothead and VERY >rigid in his views) gets on the phone and starts screaming "you MFs! Do you >know how much this costs me, MF? I've got 19 trucks out there.. we do XYZ a >day.. and you can't get your POS to work? "
