Consider yourself lucky, then. I had service for approximately 2 years, and
I consistently watched them sit on my discs for 1-2 extra days. When the KC
distribution center became operational, my transit times improved, but that
was when I really started to notice them not processing my returned discs. I
finally got sick of it and switched to Blockbuster...but they're even worse,
heh. I've had more discs broken and incorrect in 2.5 months with Blockbuster
than I had in >2 years with Netflix.
Greg
----- Original Message -----
From: "CW" <[EMAIL PROTECTED]>
To: "The Hardware List" <[email protected]>
Sent: Wednesday, November 02, 2005 11:53 AM
Subject: Re: [H] Netflix Class Action Lawsuit Settlement
I'm not sure I buy that. I normally go through about 20-30 movies a
month, and have for the last three years. Outside of some films being
"out of stock" I always get very quckly.. (though I can't understand how
"Lord of the Beans" already has a long wat ;(
-----Original message-----
From: "Greg Sevart" [EMAIL PROTECTED]
Date: Wed, 2 Nov 2005 11:39:36 -0600
To: "The Hardware List" [email protected]
Subject: Re: [H] Netflix Class Action Lawsuit Settlement
The problem here isn't so much that the subscriber was upset that DVDs
took
>1 day to arrive as it is that Netflix, through an established,
automated
business process, willfully added delays in processing to heavy renters
in
an effort to improve their profit margins. If a subscriber rented more
than
x movies a month for y months, then they would start to add one or two
days
of processing time before shipping out the next disc. This, as I am sure
you
can agree, is clearly wrong, and validates claims of deceptive marketing.
Greg
----- Original Message -----
From: "Brian Weeden" <[EMAIL PROTECTED]>
To: "hwg" <[email protected]>
Sent: Wednesday, November 02, 2005 9:54 AM
Subject: [H] Netflix Class Action Lawsuit Settlement
>I just got an email about this today:
>
http://netflixfan.blogspot.com/2005/11/netflix-proposes-settlement-in-chavez.html
>
> What the hell is this world coming to? Someone was outraged that they
> couldn't literally rent "unlimited" DVDs and they sometimes took
> longer than 1 day to arrive? Gimme a break. No wonder we can't get
> any real problems solved.
>
> I have been a Netflix customer for 5 years and have never, ever had
> anything to complain about. In fact, I am happier with their product
> than many other companies out there.
>
> --
> Brian
>
>
