Has anyone offered something special to drum up new work, such as free AV &/or spyware scan on first visit?? If you have, what was the offer & how well did it work??
On Thu, 1 Dec 2005 11:59:15 GMT Wayne Johnson <[EMAIL PROTECTED]> wrote: > > At 09:42 AM 12/1/2005, Thane Sherrington (S) typed: > >Since he didn't get an AV from me, I don't feel it's my problem if > >he has viruses, but of course, I can't be sure he has viruses since > >he won't bring the machine in unless I agree not to charge him, > >which I'm not going to do. I guess I'm just making sure I'm not > >being unreasonable. > > Only once have I had to wipe a system because I couldn't get it clean > enough & then I didn't charge the client anything add'l. Heck the > poor sap had so many critters & it was the 3rd time he brought an > infected machine [not the same one] to me that I charged him $200 up > front so I didn't lose much if anything by doing the wipe & > reinstall. I just knew with that client it was a distinct possibility > that might happen & charged him accordingly. > > >Next time someone calls and tells me they "have the same problem", > >I'm going to say, "Actually, you have the same *symptom*. We'd have > >to look at it to see if it's the same problem." Perhaps that will help. > > Sure, always sweet talk them until you get the machine into your shop > or they have you make a house call then let them have it by telling > them the reality of things. ;-) You did good tho as one can never > guarantee any price without first looking at the machine. If they > don't trust me to keep the job to a minimum then don't bring the > machine to me. I frankly don't give a hoot. I'm confident in my work > to the point of being arrogant & most clients like that but a few do > not & they can hit the road. It helps that I don't do this to make a > living but for fun & money to invest in my addiction. When the > occasional client makes things unreasonable I ask them to please take > their business elsewhere. > > I had a client ask me what was the best gaming card at the time & > told them it was subjective to which games they wanted to play & how > much they wanted to spend. The client bought a card someplace else & > couldn't get it to work even after spending hours with the other > places TS then they called me. My response was short & sweet. Sorry. > > > ----------+---------- > Wayne D. Johnson > Ashland, OH, USA 44805 > <http://www.wavijo.com> -- C L Shaw <>< <[EMAIL PROTECTED]> Today is a moment for you to clip yet another strand from the rope of earth, so that when he returns you won't be tied up.
