----- Original Message -----
From: "warpmedia" <[EMAIL PROTECTED]>
To: "The Hardware List" <[email protected]>
Sent: Thursday, December 01, 2005 9:49 PM
Subject: Re: [H] -SOT- Warranty on repairs
If you don't make don't sign a release with terms, you easily can be sued
& loose. You should at least put down on paper what you do say & have them
sign that they have been advised of your terms.
AMEN!!!
Andrews Computer Services 229 435-4293
Terms of Service
While I endeavor to offer service of the highest quality, I am from time to
time faced with situations that are beyond my control. Please be aware of
the following:
A. Electronic equipment may fail at any time without any warning. I use
state-of-the-art repair techniques and stand firmly behind my work and
workmanship; however, power supply units, motherboards, CPU's, RAM, video
cards, modems, sound cards, hard drives, floppy drives, CD ROMS and other
parts may fail while in my care. Should this occur I will inform you and we
will discuss the situation to determine how we should proceed. It is an
axiom in the industry that it is not if a hard drive will fail but when.
B. Unless other arrangements are made you are solely responsible for all
programs and more importantly, all data stored on your computer. Please back
up all data before any scheduled work begins.
C. Sometimes, in order for your system to be put back in proper operating
condition, it may be necessary to reload the existing software. While I
will do everything possible to ensure that your computer functions exactly
the same way when I return it to you as it did when you sent it to me, some
of your personalized settings in your applications may be reset to the
default settings.
Also, computer software may be copyrighted intellectual property. Please do
not ask me to provide copies of copyrighted software. If you wish to have
copyrighted software re-installed, you must supply me with the original
software and proof of your right to use that software, such as a product
key.
I thank you for your attention to these conditions. As you know, my fees and
charges for parts are very reasonable, in most cases the lowest in the area.
I cannot and will not bear the expense of replacing components that start
malfunctioning or quit working while your computer is in my care.
Customer owned or furnished components: I have to charge for my time in
attempting to get your components to work, even if I am unsuccessful. Many
customer owned components simply will not work in the computer they are in
at a particular time. This is especially true with cheap and inferior
components that are found in many computers.
By my signature, below, I acknowledge the terms of all services offered by
Andrews Computer Services and I give Andrews Computer services permission to
work on my computer.
Signed this ____Day of _______________, 20_____
_______________________________
