Happy New Year!!

I need an assist on getting iTunes up and running. My kids installed it on their computer quite a while back, I deleted it a couple of months ago mistakenly thinking it was a source of illegal downloads. Turns out it was Limewire that was the culprit, which I deleted as well.

So the kids got iPods for Christmas, and we tried loading iTunes back onto the computer from the CD that came with. It seemed to load ok. However when we click on the shortcut to open it, an error message comes up, the one that says "this program has encountered an error, do you want to notify Microsoft?" I've gone through all the steps, completely removed the old installation (I think), did the "repair" option on the new install, everything I can think of. We can't get the new iTunes install to open.

Anyone have any experience with this problem and can offer advice?

thanks,

Veech




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