Nope just grows slow as hell.
Thane Sherrington wrote:
I read an interesting quote today:
"Loyalty is dead, the experts proclaim, and the statistics seem to bear
them out. On average, US corporations now lose half their customers in
five years, half their employees in four, and half their investors in
less than one. We seem to face a future in which the only business
relationships will be opportunistic transactions between virtual
strangers."
I have noticed that customer loyalty is falling off here (but not off a
cliff), but I blame this on the fact that most businesses don't care
about their customers, and would rather make $10 right now than $5
today, and $5 next year, and so on for the next five years. Most people
have been burned so many times by so many companies that they now don't
trust anyone (although they do seem to buy into stupid advertising
tricks.) Are other people noticing a downward trend in customer loyalty?
T
--
Cheers,
joeuser (still looking for the 'any' key)
