I need some help here. I got asked to take a look
at a laptop today at work. It's a Dell Latitude 610 with XP Pro
SP/2. It's not a hardware issue as we moved the hard drive to another
machine and we had the same problem.
The built in wireless works fine. You can login
to the domain without a problem and everything is functional. However,
when you plug a live drop into the built in network port it doesn't work.
It detects that a cable has been plugged in, however, it cannot get an IP
address. At first I went to a command prompt and did an
IPconfig. Instead of the usual information, it came back with a single
line response. I don't remember the response at this moment but it was
just a single line. It didn't even have the name of the network
card.
Since then I have removed/reinstalled the NIC, I
unbinded TCP/IP from the NIC, rebooted, then binded TCP/IP tot he NIC. At
this point IPconfig now works. It comes back with the proper
response. However, still no IP address. I can't repair the
connection, and I cannot renew. When I attempt to renew it goes through
contacting the server, then a long pause, then it comes up and says no network
detection, then it re-detects the network connection and starts the whole
process all over again. Every other machine that we attach to this network
drop is fine. Put a different hard drive in the same laptop and it works
fine. I don't know if TCP/IP stack is somehow corrupted? Any
ideas?
Thanks,
Chris
