Duncan,

I can sympathize with you a lot!

At my office (building is about 100 years old IIRC, and in an older part of town) a couple of the phone lines were absolute junk. For many years our DSL was spotty and would go down regularly (this was largely fixed by switching to Speakeasy as the ISP--they got on the phone company to fix some hardware issues!). Voice line #1 would get "raspy" whenever it rained. One of our two fax lines would only receive about 1/3 of all incoming faxes and mysteriously fail (and was much worse when it rained). Of course we had Verizon technicians out many, many times and the answer was always the same "we don't see anything wrong!"

We had a new box installed on the outside of our building to "modernize" the wires there (made no difference), and eventually one of the contractor technicians said the wire setup on the pole outside of the building was ANCIENT and in bad shape. Long story short, after YEARS of hassle, Verizon sent a truck out to fix/replace whatever is on the pole outside our building, and so far all our problems seem gone! (knock on wood)

So, I would say...

GOOD LUCK--it's a pain in the butt to deal with the phone companies, and even more of a pain to get them to admit something is wrong, but persistence did eventually pay off.

Also, it might be because it was a business account, but I managed to find a Verizon page when I logged in as our account name that would let me run a line test... it usually came back "inconclusive" for the bad fax line, but I got one or two "bads" trying it repeatedly when it was raining...I think that helped our case.

Mybe you can call up a tech and get them to run a line test when it is actually raining and you are in the middle of DSL problems?

Anyway, best of luck,
Scott

On Jul 23, 2008, at 2:23 PM, DHSinclair wrote:

Ben and John,
Thank you for the replies and gentle repeat of past education. I was really trying to eliminate my router, as much as possible, as a problem when I begin to fight my current xdsl provider. I think my service during wet weather stinks, but really have no way to prove it; other than the service goes out whenever it gets cloudy and rains. Lately, I don't need rain to loose xdsl; just dry thunder. I really believe I am dealing with some bad (unprotected) AT&T external infrastructure, but I do feel powerless to prove it ATM. Mostly, because I operate outside the TOS and do not wish to get into an administrative pissing contest. Ultimately, I could switch from AT&T xdsl to Comcast cable, but this option is a last choice ATM due to expense.

Yes, I have accepted that my 35yr old house may have some phone wiring that was "upgraded" in years past by the previous owner! For this, I am beginning to interview Tel contractors to find out how much to modernize my house. This will generate more questions in the future because I know the collective has the answers.
Best,
Duncan

At 09:00 07/23/2008 -0400, you wrote:
As others have said, no, it does not matter what IP your router is - 1.253 or 1.1. Actually, you could give your router any IP address in the x.x.1.1-x.x.1.254 range and it would be perfectly valid. There's no efficiency or performance benefits to be gained by changing it.

DHSinclair wrote:
Is there any efficiency in changing my router/gateway
address from: x:x:1:253
to an address of: x:x:1:1
??????
Thanks,
Duncan


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