j.,
Thankyou for your rejoiner to Neil. I've sat here for 7 hours trying to figure out how to answer Neil. I understand his point. You said it right to my read. Exactly. I do not want to buy a "special" TV!

Neil,
Thanks for the reminder to visit the Thunderbird forums. I am not alone. Many folk are having the same trouble all over the USA! The common factor so far is ATT.net somehow. I am still reading......... :)
Best,
Duncan


maccrawj wrote:
No, he's asking for support of WHY standard RFC compliant software has issues with their service and that IS a valid support request. A better analogy would be asking the cable co why a standard TV can't get one of their channels and the reason is some trickery that requires a more brain dead set made by their favorite tv company.

All this crap about we don't support x is BS. They may not no exactly how to setup a given client but should simply point customers to the key info and be prepared when the SERVER they chose to use doesn't play nice with the mainstream software.

Bottom line is they all want us on webmail because there is no need to support setting that up. I'd do gmail web in a pinch, but certainly not my normal method given I can POP or IMAP in.

Neil Davidson wrote:
I'm not sure I follow. You are complaining that your ISP won't support an
application that they have no connection to at all? Granted they are
providing the email account, but it is up to you what app you use. If you
have issues with ThunderBird or Eudora then contact the support forums for
*those* applications.

That's like asking your electricity supplier about a problem with your TV.
Sure it uses electricity, but it is up to the manufacturer of the TV to
support you with it.



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