At 03:30 PM 03/03/2013, Steve Tomporowski wrote:
Has anyone run into this? I'm searching for ideas. HP support of any kind is useless, they tell you the same solutions over and over again as if, after 10 or 15 times, it will miraculously work.

The only solution I've seen that works every time is to uninstall and reinstall the software every time you start or restart the computer.

I'd uninstall the software, disconnect the printer and then remove any ghost drivers (printer and USB printing support, and the dot stuff that HP installs), then reinstall it.

T

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