Certainly an issue with the system then. Can you try to re-apply SP1?
On Fri, Oct 18, 2013 at 4:11 PM, Alden Trull <[email protected]> wrote: > I tried these updates but they fail to fix the problem. Security updates > install but upon restart always fail to reconfigure. Thanks though for the > suggestions. > > On 10/17/2013 5:39 PM, Christopher Fisk wrote: > >> I have run into problems previously getting updates to install on windows >> 7. Specifically SP1. This update here has always fixed errors I have run >> into:http://support.microsoft.**com/kb/947821<http://support.microsoft.com/kb/947821> >> >> http://support.microsoft.com/**kb/971058<http://support.microsoft.com/kb/971058> >> is a fixit I use for windows updates >> as well. >> >> >> On Thu, Oct 17, 2013 at 4:43 PM, Alden Trull<[email protected]> wrote: >> >> I would appreciate your thoughts about Microsoft Support. >>> The last group of 16 Win7 updates contained 7 security updates for >>> Windows >>> 7 for x64-based systems: >>> KB2862335 >>> KB2864058 >>> KB2864202 >>> KB2868038 >>> KB2876284 >>> KB2883150 >>> KB2884256 >>> I couldn't install these and tried Microsoft fix it and Windows Update >>> Automatic Troubleshooter to no avail. >>> The remaining updates had installed once I selected just them. >>> >>> I called Microsoft Technical support and was connected to 3 techs in >>> India >>> who did remote sessions, as I was passed to the next level of support. >>> They >>> all went through the same procedure as I did. Nothing worked. Finally the >>> last one just hid the updates and said "*it is fixed.*' >>> >>> Now I could have done the same thing myself, but didn't, thinking these >>> updates are labeled important so why try to install them. There must be a >>> reason for them to exist. Right? >>> >>> Did anyone have problems installing these particular ones? or does my >>> system have some missing system files? Did my CC Cleaner erase something >>> important? >>> As far as I can tell I have no problems with the system at all. It works >>> fine. >>> I regularly run MalwareBytes and run Security Essentials anti-virus. >>> >>> What do you think of just hiding troublesome updates as a solution? >>> >>> Thanks >>> Alden >>> >>> >
