Hmmm, I guess it has been on the power brick b/c it's been on the desk or in my
lap in the living room...and hmmmm, to be clear I wasn't using that power brick
for a while, but instead using the one that came with the laptop from MSI which
is much smaller and portable-so I usually take that one with me...I don't
remember the exact date I started using the 3rd party one (pwr-plus.com)...I
never thought of the charger causing issues...and it's so intermittent...guess
I could switch back to using the OEM one and see if the lockups stop...
Nothing I can check in Windows to see if there's more info about this? Weird
power spikes/surges? Any third party tools I can run? Physical
instrumentation I can use to check? Not much of an EE myself unfortunately...
Btw, I do see some weird processor speed limitation messages in the Event
Viewer...don't think they're related but anyone know what this is about?!
Shows up as Level: Warning, Source: Kernel-Processor-Power (MS-Win-K-P-P),
Event ID: 37, Task category: (7)
-The speed of processor 0 in group 0 is being limited by system firmware. The
processor has been in this reduced performance state for 1 seconds since the
last report.
I have 8 of those messages, one for each core, 0-7 after every restart...maybe
that's causing the random lockups and I need to fix that maybe...?
BINO
-----Original Message-----
From: Hardware [mailto:[email protected]] On Behalf Of
Steve Tomporowski
Sent: Thursday, July 6, 2017 11:55 AM
To: [email protected]
Subject: Re: [H] Help! Bino MSI Win10 Pro laptop random lockup issues
Was it on the power brick every time it locked up? Does it lock up when you
are only on battery?
On 7/6/2017 2:49 PM, Bino Gopal wrote:
> Doubt it's heat-while it has a 1060 in it I wasn't using it for gaming *any*
> of those times, and there were plenty of times I was running Mad Max at
> 1080p, and a couple times at 4k even and I could hear the fans spin up and it
> def get hot, but it never had problems then...in fact, when I had the two
> issues in quick succession on 6/22 it was in my lap on a tray and I had a fan
> blowing on it and I thought it was b/c I got it too cold or something like
> that actually...!
>
> Power...it's been plugged into the same third party power block that Xoticpc
> sold me with the laptop (thing is massive) and it was on my desk the other
> times...I just leave it plugged in and on so it stays fully charged...are you
> thinking surges? It's plugged into a strip...
>
> Any other ideas anyone? :P
> BINO
>
>
> -----Original Message-----
> From: Hardware [mailto:[email protected]] On
> Behalf Of Joe User
> Sent: Thursday, July 6, 2017 4:45 AM
> To: [email protected]
> Subject: Re: [H] Help! Bino MSI Win10 Pro laptop random lockup issues
>
> Heat or Power?
>
>
> On 7/5/2017 7:39 PM, Bino Gopal wrote:
>> Hey guys, really hoping someone has the trick to solve this here...
>>
>> Got a new latest and greatest MSI gaming laptop (GS73VR 7RF) with Win10 Pro
>> a couple months ago from XoticPC who did a couple customizations for
>> me-received 3/15/17. I thought last month that it started locking up on
>> me-no response except if I hold the power button down and shut it off and
>> then power it up.
>>
>> It started happening more frequently a couple weeks ago when it did this 4x
>> in the same week! I contacted XoticPC, who said to just restore the OS-but
>> I haven't really installed that much and would rather figure out the problem
>> (if I can) before I reinstall and run into it again.
>> Interestingly after the second lockup on 6/22 which happened only 3 mins
>> after the first one that day, the second one on 6/26 happened only 6 seconds
>> after boot if I'm reading these timestamps right...though I didn't notice
>> until the next day, which is when I rebooted.
>>
>> Anyway, any ideas? Anyone seen this before? Any help or suggestions much
>> appreciated!
>>
>>
>>
>> BINO
>>
