Didn't you just buy it? If it is a hardware issue then it is under
warranty...right? Let the manufacture / vendor figure it out. Can't
you just install a backup that brings it back to new. At that point
you would know if you had a hardware or software issue. If everything
is back to normal after the restore then it is a software issue....
probably a win 10 update in the last few months.
At 01:06 PM 7/6/2017, you wrote:
I was wondering if it was Win10...and note I had it from 3/15/17 to
5/11/17 with no issues...and it didn't lockup again until 6/4/17 and
it's been occurring with more frequency...
But I haven't been prompted for the Creators Update which I heard
was very bad...unless of course it fixed my problem for me...this is
so random and unpredictable, it's very frustrating!
And note in my case it's definitely a hard, complete lockup and
holding the power button until it reboots is the only way to recover...
-----Original Message-----
From: Hardware [mailto:[email protected]] On
Behalf Of Winterlight
Sent: Thursday, July 6, 2017 11:56 AM
To: [email protected]
Subject: Re: [H] Help! Bino MSI Win10 Pro laptop random lockup issues
I have had similar experiences with my Lenovo quadcore laptop.
Sometimes it goes to sleep even though I have set it up not to go to
sleep when plugged in. I have to hold the power button to wake bring
it back to usability . I think you have a Win 10 issue.... I have a
lot of issues with Win 10 that I am waiting for fixes to show up..... or not.
At 12:49 PM 7/6/2017, you wrote:
>Doubt it's heat-while it has a 1060 in it I wasn't using it for gaming
>*any* of those times, and there were plenty of times I was running Mad
>Max at 1080p, and a couple times at 4k even and I could hear the fans
>spin up and it def get hot, but it never had problems then...in fact,
>when I had the two issues in quick succession on
>6/22 it was in my lap on a tray and I had a fan blowing on it and I
>thought it was b/c I got it too cold or something like that actually...!
>
>Power...it's been plugged into the same third party power block that
>Xoticpc sold me with the laptop (thing is massive) and it was on my
>desk the other times...I just leave it plugged in and on so it stays
>fully charged...are you thinking surges? It's plugged into a strip...
>
>Any other ideas anyone? :P
> BINO
>
>
>-----Original Message-----
>From: Hardware [mailto:[email protected]] On
>Behalf Of Joe User
>Sent: Thursday, July 6, 2017 4:45 AM
>To: [email protected]
>Subject: Re: [H] Help! Bino MSI Win10 Pro laptop random lockup issues
>
>Heat or Power?
>
>
>On 7/5/2017 7:39 PM, Bino Gopal wrote:
> > Hey guys, really hoping someone has the trick to solve this here...
> >
> > Got a new latest and greatest MSI gaming laptop (GS73VR 7RF) with
> Win10 Pro a couple months ago from XoticPC who did a couple
> customizations for me-received 3/15/17. I thought last month that it
> started locking up on me-no response except if I hold the power button
> down and shut it off and then power it up.
> >
> > It started happening more frequently a couple weeks ago when it
> did this 4x in the same week! I contacted XoticPC, who said to just
> restore the OS-but I haven't really installed that much and would
> rather figure out the problem (if I can) before I reinstall and run
> into it again.
>
> > Interestingly after the second lockup on 6/22 which happened only
> 3 mins after the first one that day, the second one on 6/26 happened
> only 6 seconds after boot if I'm reading these timestamps
> right...though I didn't notice until the next day, which is when
I rebooted.
> >
> > Anyway, any ideas? Anyone seen this before? Any help or
> suggestions much appreciated!
> >
> >
> BINO
> >
