You checked the drive for damage?
On 9/24/2019 3:09 PM, Thane K. Sherrington wrote: > I've run into this a few times before - the computer boots to Windows > but there are no icons (but the text heading for the icons appear). The > start menu doesn't. > > I've always fixed this with a repair install/inplace upgrade but this > time this hangs at "collecting files". > > I believe it's related to damage in the Default User folder. > > Any ideas how to fix it?
