Shalom. I have two questions for Athena users. Recently, when I was trying to add a copy to an item, I was surprised to see that the items (which we have only ONE copy) appeared 4 times with the SAME exact barcode number. I printed a shelf list and found a large number titles with the same problem, but was unable to find anything that they have in common.
I called Athena tech support: One advice was to do a full check a collection. When I told them that I did it they suggested to do it again. As you guessed if it did not work once it will not work again. I felt that the tech hoped that I will call again and get another tech. When she was unlucky to get me again she suggested to go Export Marc Records and click on Export as a single copy, which as you may know serves for export. I have this problem on titles that were catalogued in-house original not transported. My questions are; 1) Did it happen to you ? 2) Are you satisfied with Athena support ? I think that Helene needs to know if we are satisfied with Athena Thanks in advance for your time and have a nice Thanksgiving. Amalia Warshenbrot, Director LEVINE-SKLUT JUDAIC LIBRARY & RESOURCE CENTER 5007 Providence Rd. Suite 107 Charlotte NC 28226 Phone 704-944-6763 Fax 704-362-4171 Messages and opinions expressed on Hasafran are those of the individual author and are not necessarily endorsed by the Association of Jewish Libraries (AJL) =========================================================== Submissions for Ha-Safran, send to: Hasafran @ lists.acs.ohio-state.edu SUBscribing, SIGNOFF commands send to: Listproc @ lists.acs.ohio-state.edu Questions, problems, complaints, compliments;-) send to: galron.1 @ osu.edu Ha-Safran Archives: Current: http://www.mail-archive.com/hasafran%40lists.acs.ohio-state.edu/maillist.html History: http://www.mail-archive.com/hasafran%40lists.acs.ohio-state.edu/history.html AJL HomePage http://www.JewishLibraries.org
