Serving the DIY Patron: Library Instruction at the Point of Need (ALA TechSource Workshop) Meredith Farkas Item Number: 1541-8959 Link: http://www.alastore.ala.org/detail.aspx?ID=4302&zbrandid=4634&zidType=CH&zid=15716042&zsubscriberId=1026624330&zbdom=http://ala-publishing.informz.net Publisher: ALA TechSource Price: $60.00 Please note: As this falls on the second day of Shavuot, many AJL members will not be able to attend this live. However, the workshop will be archived for access at a later date. If you plan on viewing this event with a group of 3 or more people, please purchase at the group rate<http://www.alastore.ala.org/detail.aspx?ID=4303>. A 90-minute workshop, Thursday, May 16, 2:30pm Eastern/1:30pm Central/12:30pm Mountain/11:30am Pacific ________________________________ This is an online event hosted through Webex. Further technical information is available at the ALA TechSource FAQ page<http://www.alatechsource.org/workshops/FAQ>. How Workshop Registration Works While completing your purchase, you'll be asked to fill in the name and e-mail address of the person attending this event. Once you complete your purchase, the attendee will receive an e-mail from Webex confirming registration. This e-mail includes the login information for the event, including the weblink for signing in to the event, so please keep it in a safe place. If you prefer to register by phone, call 1-770-280-4185, Monday-Friday, 8:00am-6:00pm Eastern to register; or email your purchase order to [email protected]<mailto:[email protected]?subject=workshop%20registration>. For pricing on bulk registrations in excess of $1,000, please contact us<mailto:[email protected]?subject=pricing%20on%20bulk%20registrations>. ALA TechSource Workshops offer a convenient, hands-on learning experience that will help you and your colleagues make the best technology decisions for your library. Your registration includes recommended readings to enhance your learning and support focused discussion in chat. This ALA TechSource Workshop is licensed for use by staff or users of the purchasing institution or library organization. ________________________________ Serving the DIY Patron: Library Instruction at the Point of Need (ALA TechSource Workshop) A 90-minute workshop, Thursday, May 16, 2:30pm Eastern/1:30pm Central/12:30pm Mountain/11:30am Pacific With the emergence of smartphones, tablets, and other mobile devices, librarians have been granted a new opportunity--to use the web and mobile devices to provide immediate services and resources to library users at their point of need. What DIY patrons want most isn't traditional person-to-person reference services, but rather web- and mobile device-based resources so they can serve themselves through the library. In this first-of-its kind workshop, Meredith Farkas will explore the DIY mindset and ways to embed online instruction and live virtual reference help at patrons' points of need, whether online, in the library, or out in the world. Topics include: * Characteristics of the DIY patron and changes in usage of reference services * Designing instructional content for the DIY generation * How to determine where users hit barriers in their information seeking * Making instructional content findable at library users' points of need ________________________________ About the Instructor Meredith Farkas is the Head of Instructional Services at Portland State University in Oregon and a lecturer at San Jose State University's School of Library and Information Science. Author of the book Social Software in Libraries: Building Collaboration, Communication and Community Online, she also writes the monthly column "Technology in Practice"<http://americanlibrariesmagazine.org/columns/in-practice> for American Libraries and maintains the popular library blog Information Wants to be Free<http://meredith.wolfwater.com/wordpress/>. Her professional contributions earned her the 2009 LITA/Library Hi Tech award for Outstanding Communication in Library and Information Technology. Stephanie (Sara Leah) Gross MSLIS, MATESOL Chair, AJL Mentoring Member, AJL Librarianship and Education Committee Pollack Library Yeshiva University 500 West 185th Street New York NY 10033-3229 212.960.5442 Skype: Stephanie.l.gross http://www.linkedin.com/in/stephanielgross http://yeshiva.academia.edu/StephanieGross "As we look ahead to the next century, leaders will be those who empower others." - Bill Gates.
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