Hi Jeff,

I was able to use the reset password form. Is this problem fixed?

Thanks,
Pedro

On Thu, Nov 12, 2009 at 12:30 PM, Jeff Whitmire <[email protected]> wrote:
> I'm sorry to burden the list with this, but I'm having issues I don't
> know how to resolve otherwise.  I had a beta account with heroku a
> long time ago and never used it much.  I was trying to log in to see
> the current state of things, but I can't log in.  I'm thinking maybe
> they trashed the account it's been so long, but when I try to create
> an account it says my email is already in use.  So, I go to request a
> password reset when it tells me that there is no account tied to that
> email.
>
> Hmmm.  Go to support thinking I'll file a ticket to get this fixed.
> When you click "Submit a Ticket", guess where it takes you?  Yep,
> right to the login screen.
>
> I'm stuck unless somebody can bail out my account.  I don't really
> want to create another email address just for heroku.  Can somebody
> contact me offline to get this resolved?  This doesn't even need to go
> to the list in general if one of the moderators can contact support
> for me for some help.
>
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