This problem was resolved with a little help from heroku support.  It turned
out I had an old invite I had never activated so that email address was in
limbo.  They reset the invite so I could activate it and all is well.

Jeff Whitmire
skype: jwhitmire
http://jwhitmire.com


On Wed, Nov 25, 2009 at 1:13 PM, Pedro Belo <[email protected]> wrote:

> Hi Jeff,
>
> I was able to use the reset password form. Is this problem fixed?
>
> Thanks,
> Pedro
>
> On Thu, Nov 12, 2009 at 12:30 PM, Jeff Whitmire <[email protected]>
> wrote:
> > I'm sorry to burden the list with this, but I'm having issues I don't
> > know how to resolve otherwise.  I had a beta account with heroku a
> > long time ago and never used it much.  I was trying to log in to see
> > the current state of things, but I can't log in.  I'm thinking maybe
> > they trashed the account it's been so long, but when I try to create
> > an account it says my email is already in use.  So, I go to request a
> > password reset when it tells me that there is no account tied to that
> > email.
> >
> > Hmmm.  Go to support thinking I'll file a ticket to get this fixed.
> > When you click "Submit a Ticket", guess where it takes you?  Yep,
> > right to the login screen.
> >
> > I'm stuck unless somebody can bail out my account.  I don't really
> > want to create another email address just for heroku.  Can somebody
> > contact me offline to get this resolved?  This doesn't even need to go
> > to the list in general if one of the moderators can contact support
> > for me for some help.
> >
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