Josh, starter tier plans don't support fork/follow. You'll have to use a
pgbackups dump/restore cycle to get on to a new plan. In fact, the whole
reason we put a row limit on `basic` plans was to help protect people from
getting to a database too big to be able to migrate without major
down-time, but it seems we haven't got those limits right yet.

-p


On Tue, Nov 13, 2012 at 1:27 PM, Josh Coffman <[email protected]> wrote:

> I got some help from Peter at Heroku, and things are better. It's now
> under the row limit but still takes up a huge amount of space. I think
> that's used by deleted rows which haven't been cleaned up yet. I ran a
> VACUUM on the table without the FULL option, however. I don't want to take
> this offline again, if avoidable. I'm thinking now of starting a follower
> on the higher plan then switching the app to that db after it catches up to
> the other. Is that a safe and reliable way to switch?
>
> Thanks,
> Josh
>
>
>
>
> On Tue, Nov 13, 2012 at 7:23 AM, Josh Coffman <[email protected]>wrote:
>
>> Yes I tried that
>> On Nov 13, 2012 3:18 AM, "Matheus Mendonça" <[email protected]>
>> wrote:
>>
>>> Josh,
>>>
>>> Have you tried to restore a snapshot from your db to a new one? It would
>>> be my first try.
>>>
>>> Matheus Mendonça
>>> www.nazar.la
>>>
>>>
>>> Sent from my iPhone
>>>
>>> On 13/11/2012, at 02:44, Josh Coffman <[email protected]> wrote:
>>>
>>> Hi,
>>>
>>>   One of my apps is currently write-locked and I'm unable to migrate to
>>> a larger plan. I filed a ticket earlier today, and I stayed patient because
>>> I thought it was moving along. It's not resolved and clearly not going to
>>> be resolved at least until tomorrow morning. Meanwhile, this app is still
>>> down and we are meeting with the client in the morning. I love heroku, but
>>> this is a problem for me.
>>>
>>>   Are there no other support options? Is there some inside trick to get
>>> a migration to a larger postgres plan to work when command line currently
>>> fails?
>>>
>>>   Also, are there any tools or rake script for early notification when a
>>> database is approaching limits?
>>>
>>> Thanks,
>>> Josh
>>>
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