End-user license agreements generally (read: always) specifically state that the publishers are to be held harmless in the event that their product causes problems.
Fact is, each computer is generally unique in terms of hardware, software and configuration. It's impossible for a software publisher to guarantee there won't be a conflict under every possible scenario or permutation. Your experience is certainly an extreme, but you have little recourse in the matter. Fact is, the vast majority don't experience any problems whatsoever. The fact that you did would indicate to me that you had a ticking timebomb of sorts on your machine, either from some sort of misconfiguration or corruption. If Diablo didn't trigger the problem, my guess is that something else eventually would have anyway. While it's easy to blame Blizzard or Microsoft, it would be folly to point a finger at either and state unequivocally that it is their fault. These things unfortunately happen. It's the nature of the industry. Your experience is why God invented back-ups. ----- Original Message ----- From: "Matt" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: 12/15/03 8:45 AM Subject: Re: [hlcoders] Software companies > tbh, this is the only place i could think of sending something like this, as > at least someone who knows something will read it, as opposed to those > robotic tech support people who quote FAQ's as if its the law :/ > my hope if any for this email is to make valve aware that some companys have > problems with things like this and not to let it happen to themselves! > _______________________________________________ To unsubscribe, edit your list preferences, or view the list archives, please visit: http://list.valvesoftware.com/mailman/listinfo/hlcoders
