Get this user to go to http://support.steampowered.com/ . There are several reasons for this error. One potential solution is to log out of their account (via File->Change User) and log back in again.
- Alfred Chorizo Omelet wrote: > I may have missed something, there has been a lot of activity in the > list lately and I have not had time to read it all. But, is anyone > else > seeing this type of entry in their logs? > > --------------------------------------------------------- > Connection to Steam servers successful. > VAC secure mode is activated. > Adding master server 69.28.151.162:27010 > Adding master server 68.142.72.250:27010 > Dropped (some player) from server > Reason: Error verifying STEAM UserID Ticket(server was > unable to contact the authentication server). > --------------------------------------------------------- > > I had him connect to another public server: > > --------------------------------------------------------- > NET Ports: server 27015, client 27005 > Server IP address 172.28.0.100:27015 > Connecting to 64.81.60.168:27017... > Connection accepted by 64.81.60.168:27017 > ************** NOTICE >>>>>>>>>>>> > ** This server is set to allow an admin to run commands on your > client. ** > ************** NOTICE <<<<<<<<<<<< > > BUILD 3421 SERVER (0 CRC) > Server # 12 > Error verifying STEAM UserID Ticket(server was > unable to contact the authentication server). > --------------------------------------------------------- > > I have worked with the person who is getting the error message and he > seems to be getting it no matter where he connects. > > His client reports he is in good standing with VAC. > > I followed the advice on the support forum and even generated the > following regedit script to create the entries for the Windows > Firewall: > > --------------------------------------------------------- > Windows Registry Editor Version 5.00 > > [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\SharedAccess\Parameter > s\FirewallPolicy\StandardProfile\AuthorizedApplications\List] > "C:\\WINDOWS\\system32\\sessmgr.exe"="C:\\WINDOWS\\system32\\sessmgr.exe > :*:Disabled:@xpsp2res.dll,-22019" > "C:\\Program Files\\Steam\\SteamApps\\(some player)\\team fortress > classic\\hl.exe"="C:\\Program Files\\Steam\\SteamApps\\(some > player)\\team fortress classic\\hl.exe:*:Enabled:Half-Life Launcher" > "C:\\Program Files\\Steam\\SteamApps\\(some > player)\\ricochet\\hl.exe"="C:\\Program Files\\Steam\\SteamApps\\(some > player)\\ricochet\\hl.exe:*:Enabled:Half-Life Launcher" > "C:\\Program Files\\Steam\\SteamApps\\(some player)\\opposing > force\\hl.exe"="C:\\Program Files\\Steam\\SteamApps\\(some > player)\\opposing force\\hl.exe:*:Enabled:Half-Life Launcher" > "C:\\Program Files\\Steam\\SteamApps\\(some > player)\\half-life\\hl.exe"="C:\\Program > Files\\Steam\\SteamApps\\(some > player)\\half-life\\hl.exe:*:Enabled:Half-Life Launcher" "C:\\Program > Files\\Steam\\SteamApps\\(some player)\\deathmatch > classic\\hl.exe"="C:\\Program Files\\Steam\\SteamApps\\(some > player)\\deathmatch classic\\hl.exe:*:Enabled:Half-Life Launcher" > "C:\\Program Files\\Steam\\SteamApps\\(some player)\\day of > defeat\\hl.exe"="C:\\Program Files\\Steam\\SteamApps\\(some > player)\\day > of defeat\\hl.exe:*:Enabled:Half-Life Launcher" > "C:\\Program Files\\Steam\\SteamApps\\(some > player)\\counter-strike\\hl.exe"="C:\\Program > Files\\Steam\\SteamApps\\(some > player)\\counter-strike\\hl.exe:*:Enabled:Half-Life Launcher" > "C:\\Program Files\\Steam\\SteamApps\\(some player)\\condition zero > deleted scenes\\hl.exe"="C:\\Program Files\\Steam\\SteamApps\\(some > player)\\condition zero deleted scenes\\hl.exe:*:Enabled:Half-Life > Launcher" > "C:\\Program Files\\Steam\\SteamApps\\(some player)\\condition > zero\\hl.exe"="C:\\Program Files\\Steam\\SteamApps\\(some > player)\\condition zero\\hl.exe:*:Enabled:Half-Life Launcher" > "C:\\Program Files\\Steam\\Steam.exe"="C:\\Program > Files\\Steam\\Steam.exe:*:Enabled:Steam" > --------------------------------------------------------- > > All to no avail. He still can not get passed the error. > > Thanks, > > Chorizo Omelet > > Come and play! http://gs1.ender.us > > _______________________________________________ > To unsubscribe, edit your list preferences, or view the list > archives, please visit: > http://list.valvesoftware.com/mailman/listinfo/hlds _______________________________________________ To unsubscribe, edit your list preferences, or view the list archives, please visit: http://list.valvesoftware.com/mailman/listinfo/hlds
