-- [ Picked text/plain from multipart/alternative ] Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.
If this issue is not resolved to your satisfaction, you may reopen it within the next 7 days. Thank you for allowing us to be of service to you. To update this question by email, please reply to this message. Because your reply will be automatically processed, you MUST enter your reply in the space below. Text entered into any other part of this message will be discarded. [===> Please enter your reply below this line <===] [===> Please enter your reply above this line <===] To update your question from our support site, click here.<http://support.steampowered.com/cgi-bin/steampowered.cfg/php/enduser/[EMAIL PROTECTED]&p_next_page=myq_upd.php&p_iid=330277&p_created=1144706236> * Subject* Account Disabled * Discussion Thread* * Response (Max P.)* 04/14/2006 03:59 PM Ray, I think you know exactly why your account was disabled. * Customer (Ray Spaulding)* 04/10/2006 02:57 PM What is Valve's reasoning for disabling this account in contrast to the following paste to this email address? [paste] Dear Ray Spaulding (Steam account name: [EMAIL PROTECTED]), Thank you for your recent purchase. Half-Life 2 Silver is now available in your Steam "Games" window. To play, just double-click on the name of a game in this list. Your credit card has been charged as detailed below. This email serves as your receipt. Product Cost ----------------------------------------------- Half-Life 2 Silver $ 10.00 Tax (NH) $ 0.00 ----------------------------------------------- Total $ 10.00 Currency: U.S. Dollars Credit card type: MasterCard Card number: **** **** **** 9615 Card Holder: Ray Spaulding Approval Code: 027078 Transaction Confirmation: 4343570567 Date Confirmed: 8/27/2005 18:36:38 For help or product support, please visit http://steampowered.com or email us at [EMAIL PROTECTED] Signed, Valve and the Steam Support Team ============== This notification has been sent to the e-mail address you provided during the purchase process. For information on Valve's privacy policy, please visit http://valvesoftware.com/privacy.htm [/paste] Ray Spaulding And always remember that it is better to be dead and cool, than alive and uncool. http://rod.servecounterstrike.com --------------------------------- Yahoo! Messenger with Voice. PC-to-Phone calls for ridiculously low rates. * Question Reference #060410-004003* *Product Level 1: * STEAM *Category Level 1: * Steam Account Questions *Category Level 2: * Steam Account is Disabled *Date Created: * 04/10/2006 02:57 PM *Last Updated: * 04/14/2006 03:59 PM *Status: * Resolved *CD-Key: * * Account Name* Thanks, Max Steam Tech Support Your Steam ID and password are confidential information. A Valve employee will never ask you for your password in an unsolicited phone call or email message. Do not respond to any message that asks for your password. For more information about protecting your account click the link below: Password and Account Security<http://steampowered.custhelp.com/cgi-bin/steampowered.cfg/php/enduser/std_adp.php?p_faqid=301> On 4/1/06, Jason O. Washburn <[EMAIL PROTECTED]> wrote: > > Well put Luna:-) > > Jason > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of Edward Luna > Sent: Friday, March 31, 2006 1:09 PM > To: [email protected] > Subject: RE: [hlds] Disabled Account > > IMHO... if the guy in question was as belligerent back then as he was in > his > recent posts here, I can at least understand why Valve may have disabled > his > account. That doesn't mean I think it's right for them to do it... but > hey, > these guys at Valve take an awful lot of crap from people and we all > have a > point beyond which we are unwilling to go. > > The truth is... I agreed with some of what the guy said (not all, but > some) > but he made it impossible for others to support him due to the way he > presented his case, and the attempt to get the home address of Alfred > just > went way over the top. I don't think the guy actually thought he would > get > it... but it prolly made him feel better just to let others know how > strongly he felt. > > Some of his valid points should be addressed in an open forum but just > leave > the nastiness out of it. Lets face it, we've all experienced it... > servers > are chugging along just fine when a update comes out... we dutifully run > the > update tool (which I think is a great concept) and bang... our servers > are > down... or some peeps can't login... or there are authorization > problems... > etc. > > It is very frustrating when these things happen... but I'll bet it's > even > more frustrating for the Valve guys. Does that mean we shouldn't > mention it > or take them to task when they screw up royally? Certainly not... but > it > should be done in a constructive way... not the way that guy did it. We > need Valve to keep doing what they do... just do it better... be as > responsive as is reasonably possible to the needs of the your customers, > and > we'll all be better off. > IMHO... > > > > Original Message----- > From: DL [mailto:[EMAIL PROTECTED] > Sent: Friday, March 31, 2006 12:30 PM > To: [email protected] > Subject: Re: [hlds] Disabled Account > > > -- > > -- > > [ Picked text/plain from multipart/alternative ] > So what you're saying is that Valve WOULD disable an account because of > the > users opinions? > Do not think so. > Name one company that disables anything because of someone's opinion. > Get > real. Not happening. > > Valve wouldn't disable his account for it being logged into from another > location when that's one o0f the main points of steam in the first > place. To > be used anywhere on any PC across the globe. > > -------Original Message------- > > From: [EMAIL PROTECTED] > Date: 03/31/06 12:25:24 > To: [email protected] > Subject: Re: [hlds] Disabled Account > > You know the internal working's of valve better than they do. Got it. > Anytime I need an official response, I know who to go to now. > > If he's 35, I imagine his son is still living at home. So unless > valve's software comes with fingerprint scanners within the household, > give up the EULA crap. I highly doubt valve would suspend his account > just because another computer in the home has logged onto it. I'm > also going to guess that his network is NAT'd so even if it was on > another computer, valve wouldn't be able to tell the difference > because the global address would be the same regardless. > > Quit being so freaking close minded and go hug a tree. > > /p > > Quoting DL <[EMAIL PROTECTED]>: > > > -- > > -- > > [ Picked text/plain from multipart/alternative ] > > They don't disable for opinions! Get it through your thick skull. > > > > > ---------------------------------------------------------------- > This message was sent using IMP, the Internet Messaging Program. > > > > _______________________________________________ > To unsubscribe, edit your list preferences, or view the list archives, > please visit: > http://list.valvesoftware.com/mailman/listinfo/hlds > -- > > [ 07.gif of type image/gif deleted ] > -- > > _______________________________________________ > To unsubscribe, edit your list preferences, or view the list archives, > please visit: > http://list.valvesoftware.com/mailman/listinfo/hlds > > _______________________________________________ > To unsubscribe, edit your list preferences, or view the list archives, > please visit: > http://list.valvesoftware.com/mailman/listinfo/hlds > > > > _______________________________________________ > To unsubscribe, edit your list preferences, or view the list archives, > please visit: > http://list.valvesoftware.com/mailman/listinfo/hlds > -- _______________________________________________ To unsubscribe, edit your list preferences, or view the list archives, please visit: http://list.valvesoftware.com/mailman/listinfo/hlds
